Chamber of Commerce

      DTLR

      ( 126 Reviews )

      DTLR
      • 137 Spotsylvania Mall Dr Space 243
        Fredericksburg, Virginia 22408
      •   540-548-2102
      The destination for footwear releases and apparel.
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      Hours

      Thursday:
      Closed
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      Closed
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (126 reviews)
      57
      23
      17
      3
      26
      Read Our 126 Reviews

      Chamber Rating

      3.7 - (126 reviews)
      57
      23
      17
      3
      26
      › ‹
      • stacey saldivar

        One star for the gentleman that tried to get someone to ring me up. But other then that the service is NOT it. As soon as the pair of shoes was brought out the two ladies at the register walked away right to the back. Waiting over 15 mins to pay for the shoes. The young man apologized and said the managers in the back will be right over. You can clearly see them standing around in a room in the back. After waiting around we just left. Yall need to get it together because this is the second time we have been in here and the service it terrible. Stanky attitudes are not it.
        Apr 6th, 2024

      • dajuan williams

        Brand New store! Same customer service! I have seen horrible customer service in this store but today it was over the top so much so it deserved a Google review. I went up to the counter and not one but 3 sale people saw me holding a shoe and ready to check out. All of them just walked right by me! One sales person came behind the counter and turned her back and started reading some papers. Needless to say they lost a sale today! I will NEVER shop in this location again!
        Jan 10th, 2024

      • Anthony Z

        One of the worst DTLR I have ever been to , walking into the store no one asked me if I needed help but instead they had me ask me if I was a reseller and my reply was no and I was just shopping for a holiday gift . I than asked an employee for a shoe that was on the wall that was marked on sale and a women pair of shoes that was normal price and the employee told me we cant find the shoe in the back and the lack of customer service is very poorly here . I dont look forward to come back to this location ever again . ( dont waste your time here )
        Jan 8th, 2024

      • Brittany Boutchyard

        Got a pair of shoes from DTLR for someone for Christmas didnt realize one was a 12 and one shoe was an 11 SAME RIGHT FOOT. And box was busted. No worries go to take it back to the store tell the girl at the front what happened ok sends someone back I have waited over an HOUR for them to find the right foot. No apologizes and the workers just stood around. This was horrible and I probably will never come back to this place again
        Dec 26th, 2023

      • Khadija Smith

        Customer service is several lacking at this store. Uncomfortable environment.
        Dec 9th, 2023

      Read Our 126 Reviews

      About
      DTLR

      DTLR is one of the country's most successful lifestyle retailers with over 250 stores in 19 states. In fusing together our passion for fashion, entertainment, sports, and community empowerment, there is no doubt we run the streets.

      Contact Info

      •   540-548-2102

      Brands

      • Jordan
      • Nike
      • Adidas
      • Timberland
      • The North Face
      • Champion
      • Fila
      • New Balance
      • Puma
      • Reebok

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for DTLR?

      A The phone number for DTLR is: 540-548-2102.

      Q Where is DTLR located?

      A DTLR is located at 137 Spotsylvania Mall Dr Space 243, Fredericksburg, Virginia 22408

      Q What is the internet address for DTLR?

      A The website (URL) for DTLR is: https://locations.dtlr.com/va/fredericksburg/spotsylvania-mall.html?utm_medium=yext&utm_source=gmb

      Q How big is DTLR?

      A DTLR employs approximately 20+ people.

      Q What days are DTLR open?

      A DTLR is open:
      Thursday: Closed
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: Closed
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM

      Q How is DTLR rated?

      A DTLR has a 3.7 Star Rating from 126 reviewers.

      Hours

      Thursday:
      Closed
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      Closed
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM

      Related Categories

      Ratings and Reviews
      DTLR

      Overall Rating

      Overall Rating
      ( 126 Reviews )
      57
      23
      17
      3
      26
      Write a Review

      stacey saldivar on Google

      image One star for the gentleman that tried to get someone to ring me up. But other then that the service is NOT it. As soon as the pair of shoes was brought out the two ladies at the register walked away right to the back. Waiting over 15 mins to pay for the shoes. The young man apologized and said the managers in the back will be right over. You can clearly see them standing around in a room in the back. After waiting around we just left. Yall need to get it together because this is the second time we have been in here and the service it terrible. Stanky attitudes are not it.

      dajuan williams on Google

      image Brand New store! Same customer service!
      I have seen horrible customer service in this store but today it was over the top so much so it deserved a Google review.
      I went up to the counter and not one but 3 sale people saw me holding a shoe and ready to check out. All of them just walked right by me! One sales person came behind the counter and turned her back and started reading some papers. Needless to say they lost a sale today! I will NEVER shop in this location again!

      Anthony Z on Google

      image One of the worst DTLR I have ever been to , walking into the store no one asked me if I needed help but instead they had me ask me if I was a reseller and my reply was no and I was just shopping for a holiday gift . I than asked an employee for a shoe that was on the wall that was marked on sale and a women pair of shoes that was normal price and the employee told me we cant find the shoe in the back and the lack of customer service is very poorly here . I dont look forward to come back to this location ever again . ( dont waste your time here )

      Brittany Boutchyard on Google

      image Got a pair of shoes from DTLR for someone for Christmas didnt realize one was a 12 and one shoe was an 11 SAME RIGHT FOOT. And box was busted. No worries go to take it back to the store tell the girl at the front what happened ok sends someone back I have waited over an HOUR for them to find the right foot. No apologizes and the workers just stood around. This was horrible and I probably will never come back to this place again

      Khadija Smith on Google

      image Customer service is several lacking at this store. Uncomfortable environment.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 126 Reviews )
      57
      23
      17
      3
      26

      Write a Review

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