Country Inn & Suites by Radisson, Fredericksburg, VA

Very comfortable and clean.
Apr 10th, 2024

Check in was good. Room carpet has multiple stains. Trip hazards in the parking area were painful X-rays will probably be required. No follow through from management. Hall reeked of weed.
Apr 5th, 2024

Ok place to stay for a couple of days. Workers are not very friendly. The room carpets are dirty. The tub and shower has mold. Seems like they have no housekeeping. We asked them to clean our room on the second day and they never touched it. We called down for at least towels and shampoo but we had to even go down to get it. The free breakfast is about the best thing. No complaints about that. Good food. But its good enough for a place to sleep.
Apr 2nd, 2024

Perfect location right off the highway and with a good amount of places to grab a quick bite. The room was nice and the breakfast was good too. My only complaint was the guy who checked you was kinda rude. It seemed like we were bothering him by just asking to check in. Update: Stayed again and the breakfast was amazing and a different guy, Julius, checked us in was super nice!
Mar 24th, 2024

I am a Diamond Elite Choice member. IF I COULD GIVE THEM ZERO STARS, I DEFINITELY WOULD!! Started out good. Traveled for business business with my family and stayed in a double Queen suite which was okay, considering the price you would think you would have a kitchen or full refrigerator with the abilities to cook. No stay over service unless requested at the front desk. I cleaned my own room and chased down housekeepers to get one roll of toilet paper and maybe three towels for five guests in the room. There is a young man at the destiny julius, who will accommodate your needs. **My issue with this hotel was mainly the way I was treated after I asked for the hotel to please stop taking incidentals every time I was checked out and checked back in. The front desk knew that I was staying for up to 2 to 3 weeks. I was talked into a 6 night special rate stay by the general manager shanita wright, but was charged approximately $114 per night regardless of her $57 a night stay if I accepted the 6th night special rate.very quickly realized that I was still paying over $114 per night on this so called "special $57 nightly rate". NOT!! ON MY LAST NIGHT STAYING WITH THIS HOTEL, I PAID PARTIAL WITH POINTS PLUS 85.00 FOR MY LAST NIGHT STAYING AT THIS HOTEL, I USED PARTIAL POINTS PLUS $85 CASH, AND AT THIS POINT I HAD PAID P PAID 4 SEPARATE INCIDENTALS THAT HAD NOT BEEN RETURNED TO MY CARD. NOBODY CARED. NEVERTHELESS, AFTER PAIN 85 DOLLARS CASH PLUS POINTS, I LEFT FOR THE DAY VERY EARLY. I PASSED THE GM, SHANITA WRITE AT THE FRONT DESK WHEN LEAVING, ALL SMILES, UNTIL AFTER 12PM I RECEIVED A PHONE CALL FROM THE GM STATING THAT I HAD NOT PAID. I DID, THROUGH CHOICE SITE. WHICH IS THE ONLY WAY YOU CAN PAY WITH POINTS AND CASH. SHE YELLED MY NAME SEVERAL TIMES AND I SHOULD HAVE STOPPED MY WORK DAY AND DIRECTLY RETURNED TO HANDLE THAT ATTITUDE IN PERSON AFTER ALREADY PAYING ON THE SITE EARLIER THAT MORNING. SHE HUNG UP ON ME AND NEVER CALLED BACK. NOW REMY, I WAS PAID FOR THAT NIGHT. RETURN AT 10:00 P.M. WITH TWO YOUNG CHILDREN AND ONE OF MY CREW MEMBERS WHICH IS MY ADULT SON, TIRED FROM A LONG WORK DAY FREEZING COLD 40 WEATHER AND RAINING, AND WAS LOCKED OUT OF MY ROOM WITH ALL OF MY BELONGINGS INSIDE. MY YOUNGEST SON IS ON A NEBULIZER WHICH WAS ALSO IN MY ROOM. I WAS DENIED ACCESS TO STAY IN THE ROOM I HAD PAID FOR OR TO RECEIVE ANY OF MY BELONGINGS. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO GET THEM INVOLVED. DO NOT STAY AT THIS HOTEL, THEY LEFT ME AND MY CHILDREN WITH NOWHERE TO GO AND NOWHERE TO SLEEP WITH NONE OF OUR BELONGINGS, NO CLOTHING NO NEBULIZER NONE OF OUR FOOD THAT WAS INSIDE OF THE ROOM, BUT WAS PAID FOR. THE REASON BEING, THAT THE GENERAL MANAGER SHANITA WRIGHT WAS DEMANDING YET A FIFTH INCIDENTAL CHARGE FOR THE NIGHT!! THE POLICE DEPARTMENT CALLED THE HOTEL. WE WERE STILL TURNED AWAY AT 1:00 IN THE MORNING AFTER SITTING AT THEIR HOTEL FOR 3 HOURS TRYING TO GET OUR BELONGINGS OR GO TO SLEEP IN THE ROOM THAT I HAD PAID FOR. ME AND MY FAMILY HAD NO CHOICE BUT TO LEAVE AT ALMOST 2:00 IN THE MORNING AT THIS POINT. ***THE OLDER LADY THAT I SPOKE OF EARLIER THAT I SPOKE OF EARLIER WITH BLONDE HAIR AND GLASSES THAT DOES MONITOR THE FRONT DOORS DURING THE GRAVEYARD SHIFT, CALLED ME AFTER 15 OF LEAVING THE HOTEL AND TOLD ME THAT SHE WILL ALLOW ME TO REMOVE MY BELONGINGS FROM THE ROOM BUT COULD NOT STAY. EVEN THOUGH THE ROOM WAS PAID FOR, WE WERE BASICALLY BEING TOLD THAT WE PAY A FIFTH INCIDENTAL CHARGE OR WE DON'T GET TO SLEEP IN THE ROOM THAT WE PAID FOR. I removed my belongings and my family slept in the ca for the night. I have a daily maximum amount that I can use and it does not run from after midnight to the following midnight, it runs during a 24-hour increment which meant that I could not use my card until after 8:30 a.m. in the morning. So, I had a room paid for but could not sleep in it according to the general manager shanita wright. DO NOT STAY AT THIS HOTEL, AND PLEASE DO NOT TAKE YOUNG CHILDREN HERE BECAUSE YOU MAY GET LOCKED OUT OF YOUR ROOM WITH THOSE YOUNG CHILDREN OR ANY MEDICAL EQUIPMENT NEEDED. Nearby activities: None. Unless you drive one exit south to Central Park & Mall. Safety: The hotel is not safe. The front door opens at all hours of the night just by walking up to the doors, there is never staff sitting at the front desk unless it's an older lady with blonde hair and glasses. Otherwise, nobody monitors who comes in that hotel. Walkability: DO NOT WALK ANYWHERE NEAR THIS HOTEL OR ANY HOTELS ALONG THIS ROUTE. IT IS FILL OF DRUG INFESTED MOTELS WITH LIVE IN LING TERM GUESTS. I SAW MORE DRUG ACTIVITY ALONG THIS STRETCH THAN ANY OTHER LOCATIONS IVE STAYED.
Apr 1st, 2024