Mary Washington Florist, Inc.

I have always had great service and the flowers are beautiful!
Apr 2nd, 2024

Excellent customer service and they delivered flowers at the time promised (absolutely beautiful arrangement btw). I couldnt be happier with Mary Washington Florist.
Mar 10th, 2024

After several good experiences I must share a bad one. After the sudden death of a niece I ordered an arrangement to be sent to Covenant Funeral Home. Since I live in FL. and was unable to attend, I asked another family member to view the arrangement and was advised that the flowers were not there. On the following day I called both Mary Washington Florist and Covenant Funeral Home and neither party would take responsibility. This was not about the money I spent but more of making the point that this was certainly not my fault. I was very disappointed with both of these businesses which I have had previous positive experiences with.
Apr 3rd, 2023

I am another florist in Bowling Green, KY. I called on Mary Washington Florist to do an order for me personally. There was an issue with the order, and rather than be helpful (I would have gladly paid whatever they needed), I was treated like I was a second-class citizen by Gary's employee. I have never been talked to like that on the phone before, and I've had my share of problem customers. I would not recommend this florist because of poor customer service. If you do choose to use this florist, ask for Gary personally, DO NOT WASTE YOUR TIME WITH HIS EMPLOYEE. i can say this for certain, if one of my employees talked to a customer the way this lady talked to me, I would fire them Johnny-on-the-spot!
Sep 26th, 2022

May 10th, 2021