Chamber of Commerce

      T-Mobile

      ( 179 Reviews )

      T-Mobile
      • 1650 Carl D Silver Pkwy
        Fredericksburg, Virginia 22401
      •   540-548-1194
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      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (179 reviews)
      96
      15
      8
      16
      44
      Read Our 179 Reviews

      Chamber Rating

      3.6 - (179 reviews)
      96
      15
      8
      16
      44
      › ‹
      • Gaby Aranda


        Apr 2nd, 2024

      • Alex Montalvo

        This store is always ready to help, i prefer to drive extra miles and go to this store than go to the one at Cosner Coner, i never have any issue at this store in Central Park shopppi g mall vurginia. Please dont go to the one at cosne conner, they will never give you they right information. They never have the phones on stock, and you will get out of there thinking everything is done to find out later they add something you dont ask or they give you the wrong information.
        Mar 20th, 2024

      • Karen Ramos

        I don't have the words to say how grateful I am for all the care and attention received from the T-mobile staff. I have never experienced such amazing customer service. I would love the recognition of Keith, Dimas, and Ernesto at store #7644. They were completely devoted to making my needs taken care of. I will make sure that everyone I come accross is sent their way! I hope that T-mobile corporate can award them for being amazing with their clients. Thank you again for making me feel so welcomed and like family after the hours the task I brought to you all required from being so accomodating to the offering some water. It is the little things that truly count!
        Mar 4th, 2024

      • angela jones

        Purchase in cash in full for 2 new S24 on yesterday where I was encouraged to do my own data transfer, something I believe is considered apart customer service and advise to bring my 2 phones back anytime for $400 credit. Returned today's, there was on 2 customer staff in the store or visible neither greeted me as loyal T-MOBILE customer instead they went on supporting each of their customers for close 25minutes I waited until a rep came in from the back of store only need to get support. He returned with 2 rep who impolite informed me that had I financed the phone yesterday instead of paying cash for them I would've received store credit. So, miss information on yesterday, rude non responsive customer service today's and waste of time for returning as instructed to get a credit that does not exist for anyone capable of paying out right for merchandise. Second time I've been disappointed in the customer support received in the fredericksburg Carl D Silver T-MOBILE branch. Maybe time to switch phone companies if I'm not going to be treated with same respect as some of customers.
        Mar 3rd, 2024

      • Andrew Martin


        Feb 21st, 2024

      Read Our 179 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Fredericksburg and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1650 Carl D. Silver Parkway can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 540-548-1194.

      Q Where is T-Mobile located?

      A T-Mobile is located at 1650 Carl D Silver Pkwy, Fredericksburg, Virginia 22401

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-fredericksburg-va-22401-7644?utm_source=google&utm_medium=lastmile&utm_campaign=7644

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.6 Star Rating from 179 reviewers.

      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM

      Related Categories

      Nearby T-Mobile Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 179 Reviews )
      96
      15
      8
      16
      44
      Write a Review

      Gaby Aranda on Google

      image

      Alex Montalvo on Google

      image This store is always ready to help, i prefer to drive extra miles and go to this store than go to the one at Cosner Coner, i never have any issue at this store in Central Park shopppi g mall vurginia. Please dont go to the one at cosne conner, they will never give you they right information. They never have the phones on stock, and you will get out of there thinking everything is done to find out later they add something you dont ask or they give you the wrong information.

      Karen Ramos on Google

      image I don't have the words to say how grateful I am for all the care and attention received from the T-mobile staff. I have never experienced such amazing customer service. I would love the recognition of Keith, Dimas, and Ernesto at store #7644. They were completely devoted to making my needs taken care of. I will make sure that everyone I come accross is sent their way! I hope that T-mobile corporate can award them for being amazing with their clients. Thank you again for making me feel so welcomed and like family after the hours the task I brought to you all required from being so accomodating to the offering some water. It is the little things that truly count!

      angela jones on Google

      image Purchase in cash in full for 2 new S24 on yesterday where I was encouraged to do my own data transfer, something I believe is considered apart customer service and advise to bring my 2 phones back anytime for $400 credit. Returned today's, there was on 2 customer staff in the store or visible neither greeted me as loyal T-MOBILE customer instead they went on supporting each of their customers for close 25minutes I waited until a rep came in from the back of store only need to get support. He returned with 2 rep who impolite informed me that had I financed the phone yesterday instead of paying cash for them I would've received store credit. So, miss information on yesterday, rude non responsive customer service today's and waste of time for returning as instructed to get a credit that does not exist for anyone capable of paying out right for merchandise. Second time I've been disappointed in the customer support received in the fredericksburg Carl D Silver T-MOBILE branch. Maybe time to switch phone companies if I'm not going to be treated with same respect as some of customers.

      Business Response on Google Feb 24th, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Andrew Martin on Google

      image

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      Overall Rating

      Overall Rating
      ( 179 Reviews )
      96
      15
      8
      16
      44

      Write a Review

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