Truist

Brianne Jackson _{on Google}

Sep 26th, 2023

I understand the issue of being short staffed but watching the senior bankers just walking back and forth and hand out pens to people in line is ridiculous when there is one teller and an hour wait to cash a check. I especially dont like seeing these employees NOT working saying to people in line youre almost there!
This is my third visit and I have had the same experience each time.
The drive through is also closed. So your only option is the hour of standing. And no it is not the lunch hour
I must add the teller (dark hair and glasses) did not seem stressed, assisted me quickly when I made it to her, and apologized numerous times for the wait.

Omi Hassan _{on Google}

Aug 27th, 2023

Drive thru people dont go in order. I was here first waiting while several other cars who came after me got helped first. Never come to this location!!!

Caleb Mihlfeld _{on Google}

Jul 13th, 2023

Wanted to just exchange wrapped coins for cash only one inside teller had to wait in line about 45 minutes other then that the lady from side desk by line was very nice and helpful with people waiting in line and did her best to assist when her job is for something else there

Brian White _{on Google}

May 31st, 2023

Good banking experience

A M _{on Google}

Feb 10th, 2024

The fact that I have to leave one star in order to leave a review is the first problem. This bank is literally negative stars. Its nothing but problems if you have to dispute a charge or you have a situation with your account, you have to fill out a 10 page essay And then it takes forever to complete. When other banks take 3 to 5 business days. Thats completely unacceptable. Now lets talk about the out of date ATM machine that has one button for cash or check deposit and your halfway through your cash deposit when the ATM wants to start reading dollar bills as checks and has an error and then you have to start all over. This is completely ridiculous and also you only have one ATM its time to get with the 20th century, have multiple ATMs update your ATM to where there are two buttons one for cash and one for checks. Because I can literally drive to Ashland location and use their ATM putting in 30 different bills and it reads all of them with no problem. Update your ATM!!!!