Atlantic Union Bank

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.7 - (12 reviews)
8
0
0
0
4
Read Our 12 Reviews

Chamber Rating

Verified Member
3.7 - (12 reviews)
8
0
0
0
4
  • Ashley Lopez

    James at the fall hill branch is very friendly and efficient.
    Apr 1st, 2024

  • Kristen Freeman

    The wait time here is insane. I sat and waited over an hour just to get a replacement debit card because they said it would be faster if I came in person. No one even acknowledged me or let me know it would just be a few more minutes. I wouldnt come back to this branch personally
    Nov 2nd, 2023

  • Aubrey W. Limerick

    Awesome
    Sep 12th, 2023

  • Raymond

    Customer service in person at branches continues to decline. Small business owners should look elsewhere. We have had our account with them for over 14 years. Fees increase, interest rates are way below what you can find at other places and service gets worse. We have kept an account open with Atlantic Union out of misplaced loyalty. It is a bad basic business decision to bank with Atlantic Union. Better options are easily found. I shared my frustrations with a long time bank employee and they agreed with me! They have the mentality they we should pay them for the honor of holding our money. Sad, but now it is easy to see why the small banking industry is in the shape it is.
    May 14th, 2023

  • Luther Ratliff


    Jan 6th, 2022

Read Our 12 Reviews

About
Atlantic Union Bank

At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Fall Hill, Fredericksburg, VA branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.

Contact Info

Questions & Answers

Q What is the phone number for Atlantic Union Bank?

A The phone number for Atlantic Union Bank is: (540) 372-7760.


Q Where is Atlantic Union Bank located?

A Atlantic Union Bank is located at 2811 Fall Hill Ave, Fredericksburg, Virginia 22401


Q What is the internet address for Atlantic Union Bank?

A The website (URL) for Atlantic Union Bank is: https://locations.atlanticunionbank.com/ll/us/va/fredericksburg/2811-fall-hill-ave?utm_source=local&utm_medium=yext&utm_campaign=extnet


Q What days are Atlantic Union Bank open?

A Atlantic Union Bank is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Atlantic Union Bank rated?

A Atlantic Union Bank has a 3.7 Star Rating from 12 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Atlantic Union Bank

Overall Rating

Overall Rating
( 12 Reviews )
8
0
0
0
4
Write a Review

Ashley Lopez on Google

image James at the fall hill branch is very friendly and efficient.

Business Response on Google Apr 4th, 2024
Hi Ashley! Thank you for sharing this feedback for James at our Fall Hill location! It is such a pleasure knowing that he is taking good care of your banking needs. Have a great day! -Maiya

Kristen Freeman on Google

image The wait time here is insane. I sat and waited over an hour just to get a replacement debit card because they said it would be faster if I came in person. No one even acknowledged me or let me know it would just be a few more minutes. I wouldnt come back to this branch personally

Business Response on Google Oct 20th, 2023
Hi Kristen! I am sorry to hear of your long wait times at the branch when trying to get a replacement card. I will be sure to forward this information to the leadership for the branch. I hope you were able to get to another branch to get your debit card. Please let us know if you need assistance to get this resolved. Thanks-Maiya

Aubrey W. Limerick on Google

image Awesome

Business Response on Google Oct 9th, 2023
Hi Aubrey! Thanks for taking the time and leaving our branch 5 stars! I will be sure to share this review with the team. I hope you have a great day! Thanks-Maiya

Raymond on Google

image Customer service in person at branches continues to decline. Small business owners should look elsewhere. We have had our account with them for over 14 years. Fees increase, interest rates are way below what you can find at other places and service gets worse. We have kept an account open with Atlantic Union out of misplaced loyalty. It is a bad basic business decision to bank with Atlantic Union. Better options are easily found. I shared my frustrations with a long time bank employee and they agreed with me! They have the mentality they we should pay them for the honor of holding our money. Sad, but now it is easy to see why the small banking industry is in the shape it is.

Business Response on Google Jun 4th, 2023
Hello Raymond, thank you for the review. We always strive to provide the best customer service to each customer and are sorry to hear that we have not met these expectations for you. We would love the opportunity to discuss this further with you and see how we may be able to help with the issues that you have been experiencing. If interested, please reach out to us at [email protected]. We appreciate you bringing your concerns to our attention and look forward to hearing from you soon. Thank you and have a great day! -Renee

Luther Ratliff on Google

image

Business Response on Google Dec 8th, 2021
Hi Luther! Thank you for taking the time and leaving us a 5 star review, we really appreciate it! Please reach out to us at [email protected] if you would like to share your experience or give a shout out to a teammate. Have a great day! -Renee

Load More Reviews

Overall Rating

Overall Rating
( 12 Reviews )
8
0
0
0
4

Write a Review

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