Sheehy GMC of Fredericksburg Service & Parts Department

Jun 17th, 2023

Went in to fix an AC issue and get an oil change and walked out with a broken transmission.
May 17th, 2023

Mar 26th, 2023

First , Mr Way thank you for your excellent customer service , and I can't thank you enough for navigating the final price deal fantastic job !! Second ," BIG UPS " goes to Ms. Amanda ! They have a great team there at Sheehy Buick.
Nov 29th, 2022

Purchased a 2018 Buick Encore. Was told it was a CPO. I had my own funding so I wasn't desperate and could have walked away. Three months later I needed work done costing over $400. As a single parent, this was definitely a hardship. Thankfully, one issue was covered as a "known" issue. The other wasn't because the CPO isn't in place and therefore no warranty hence the cost. I've had a hard time getting in contact with the dealership. After trying for WEEKS, I finally got a call and a phone number to follow-up but I haven't received a confirmation that it's been taken care of. Also not sure if I can be refunded the service fees plus the rental car. I'll upgrade the rating if I get good results. As of now, this has been a terrible experience though I should still be excited about my new vehicle.
Dec 4th, 2022