Chamber of Commerce

      Sislers Stone

      ( 83 Reviews )

      Sislers Stone
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      Hours

      Wednesday:
      7:00 AM - 4:00 PM
      Thursday:
      7:00 AM - 4:00 PM
      Friday:
      7:00 AM - 4:00 PM
      Saturday:
      7:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 4:00 PM
      Tuesday:
      7:00 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (83 reviews)
      55
      8
      4
      1
      15
      Read Our 83 Reviews

      Chamber Rating

      4.0 - (83 reviews)
      55
      8
      4
      1
      15
      › ‹
      • ana lagos


        Apr 9th, 2024

      • Julio requeno

        Good customer service.
        Apr 7th, 2024

      • Walfre Zelada


        Mar 20th, 2024

      • Paul Bean

        I ordered severals tons of materials for a huge landscaping project. I specifically asked if the gravel was washed as it was going to be wrapped in filter fabric and they said yes. Well they delivered the gravel unwashed and I asked to return it. They said yes and said a truck would call me in the next week. Nobody called or ever came to get it so I washed the stone myself which is a grueling process. I went in months later and complained about this ordeal but they essentially said they couldn't validate what I was saying so didnt offer any consideration. Avoid this firm as if you have order issues beware.
        Feb 29th, 2024

      • J PREECE

        SISSLER STONE NO LONGER ACCEPTS PHONE CALLS- we have called for a month and they now have a 'call center' (why a stone shop needs a 'call center' is bizarre) . We have left many, many messages- they never ever call us back. So you must just go and hope you can find what you need and cant get any pricing- total inconvenience. Wont return- dont have that kind of time for business UPDATE- they now answer their own phones again and we appreciate that
        Jan 7th, 2024

      Read Our 83 Reviews

      About
      Sislers Stone

      Sislers Stone is located at 7139 Lee Hwy in Falls Church, Virginia 22046. Sislers Stone can be contacted via phone at 703-532-0169 for pricing, hours and directions.

      Contact Info

      •   703-532-0169

      Questions & Answers

      Q What is the phone number for Sislers Stone?

      A The phone number for Sislers Stone is: 703-532-0169.

      Q Where is Sislers Stone located?

      A Sislers Stone is located at 7139 Lee Hwy, Falls Church, VA 22046

      Q What is the internet address for Sislers Stone?

      A The website (URL) for Sislers Stone is: http://www.sislersstone.com/

      Q How big is Sislers Stone?

      A Sislers Stone employs approximately 20+ people.

      Q What days are Sislers Stone open?

      A Sislers Stone is open:
      Wednesday: 7:00 AM - 4:00 PM
      Thursday: 7:00 AM - 4:00 PM
      Friday: 7:00 AM - 4:00 PM
      Saturday: 7:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 7:00 AM - 4:00 PM
      Tuesday: 7:00 AM - 4:00 PM

      Q How is Sislers Stone rated?

      A Sislers Stone has a 4.0 Star Rating from 83 reviewers.

      Hours

      Wednesday:
      7:00 AM - 4:00 PM
      Thursday:
      7:00 AM - 4:00 PM
      Friday:
      7:00 AM - 4:00 PM
      Saturday:
      7:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 4:00 PM
      Tuesday:
      7:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Sislers Stone

      Overall Rating

      Overall Rating
      ( 83 Reviews )
      55
      8
      4
      1
      15
      Write a Review

      ana lagos on Google

      image

      Julio requeno on Google

      image Good customer service.

      Walfre Zelada on Google

      image

      Paul Bean on Google

      image I ordered severals tons of materials for a huge landscaping project. I specifically asked if the gravel was washed as it was going to be wrapped in filter fabric and they said yes. Well they delivered the gravel unwashed and I asked to return it. They said yes and said a truck would call me in the next week. Nobody called or ever came to get it so I washed the stone myself which is a grueling process. I went in months later and complained about this ordeal but they essentially said they couldn't validate what I was saying so didnt offer any consideration. Avoid this firm as if you have order issues beware.

      Business Response on Google Feb 23rd, 2024
      Thank you for expressing your concerns about our 'wash' gravel product. We appreciate your feedback and would like to address the issuesRegarding your concern about 'washed' gravel, our product is categorized as washed based on its quarry process, and residual natural dust/dirt may be present due to its earth origin. The cleansing process occurs naturally through exposure to rainfall (or other forms of precipitation).We have no record of a dissatisfaction call after your delivery, which typically receives the highest priority. An immediate representative would have gone to the location to inspected the site. If there was a failure in our response, a follow-up call from you would have been greatly appreciated. Understandably, there are limitations in addressing concerns months have passed.We sincerely apologize for the evident communication breakdown that led to negativity. We value your past business and welcome any future consideration. If you possess the necessary details, we are willing to revisit your concerns and find a suitable resolution. Constructive feedback helps us improve, aiming for a positive experience for all our customers.Thank you for your understanding.

      J PREECE on Google

      image SISSLER STONE NO LONGER ACCEPTS PHONE CALLS- we have called for a month and they now have a 'call center' (why a stone shop needs a 'call center' is bizarre) . We have left many, many messages- they never ever call us back. So you must just go and hope you can find what you need and cant get any pricing- total inconvenience. Wont return- dont have that kind of time for business
      UPDATE- they now answer their own phones again and we appreciate that

      Business Response on Google Oct 3rd, 2023
      Thank you for reaching out to us, and we sincerely apologize for any inconvenience you've experienced while trying to contact our store. We genuinely value your feedback and understand your frustration and want to assure you that your concerns are of utmost importance to us. We are actively working to address these issues and enhance our customer service experience and are exploring alternative methods to provide the best support possible to our valued customers. In the meantime, we would like to offer our assistance in any way we can. If you have specific inquiries or require pricing information, please don't hesitate to send us an email at [email protected] or visit our store in person. We are committed to resolving any outstanding matters and providing you with the service you deserve. Once again, we apologize for the inconvenience you've faced, and we truly appreciate your patience and understanding. Your feedback is invaluable to us, and we are dedicated to making improvements to ensure your future experiences with Sislers Stone are seamless and satisfactory.
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      Overall Rating

      Overall Rating
      ( 83 Reviews )
      55
      8
      4
      1
      15

      Write a Review

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