Safeway Pharmacy

May 19th, 2023

Worst and most disorganized pharmacy I have ever been to. Went back and forth several times before I just gave up on them and their incompetence. My vet called for a refill prescription for my dog and then they say that they have no hard copy and no user account and its a controlled drug so they need a hard copy. Obviously they have the hard copy and I have an account there as its mandatory to have one there for pick up and I picked it up just weeks prior. So then I call to help them find my account and they tell me to call the vet to adjust the refill amount. My vet calls again and they never pick up and he left voicemails and they just never bothered filling it. So now I have to drive 120 minute round trip to my vet just to pick up a new hard copy of the prescription so I can give it to a more organized pharmacy. Update: after hounding them, they finally updated the refill amount. This was such a pain. Then they said theyll have to order it and itll be in tomorrow. I come the next day and they said come back the next day. Completely wasted my time getting there when I couldve been out doing something productive. Not punctual or organized whatsoever, the vet, me, and the organization I work through found this pharmacy to be such a pain to deal with and we will absolutely never go back. Would recommend that for other customers too, there are much better, close by pharmacies.
Sep 16th, 2022

This pharmacy was terrible, my doctor called in my prescription on Friday mid-day, I called twice throughout the afternoon and by 7:30pm they said it still wasnt ready and that it would be ready by 2pm Saturday and that I would get a text, putting me a day behind in taking the meds. I didnt get a text Saturday and when I called today (Sunday) they said there was no record of me having any prescriptions and that Id have to have my doctor to have them call it in again. My dr. office is closed today so Ill have to call Monday which will make me several days behind schedule and will cause major side effects. VERY annoying.
Jun 14th, 2022

This Safeway pharmacy never answer the phone to try to ask some questions!!!!!!!!!!!
Jun 3rd, 2022

Very nice employees.
Nov 1st, 2021