Potbelly

Food is good dont get me wrong. But this place is seriously overpriced. Damn near $25 for a big sandwich with bacon and soup. I understand inflation causes food prices to rise but this is just ridiculous. No fast food sub shop should be charging that much for what I got.
Mar 2nd, 2024

Might spend the night waiting on your food.
Feb 2nd, 2024

We received Potbelly giftcards for Christmas and saw they were running a BOGO deal on the app for their birthday. Much to our dismay, the app would not accept either of our giftcards (6 digit pin versus the 3-4 digit pin the app takes). My sister went to a different location and after verifying that her giftcard had money, the manager at that location honored the deal for her. We approached a women at the register and explained that the app kept pushing errors for the giftcard. She verified that there was money on the card but told us she would not honor the deal and instructed us to order on the app. Afterwards, our interactions with her consisted of 1-worded answers. We were not satisfied with the customer service and the experience left a bad taste in our mouths. We will be visiting other locations until our giftcards run out and then taking our business elsewhere.
Jan 21st, 2024

Yeah the food here is goo and the employees are great, only qualms are about price. But, even when I ordered a shake for delivery they still provided the cookie and wrapped the soup which was pretty cool.
Jan 1st, 2024

Nov 26th, 2023