North American GeoThermal

North American GeoThermal recently installed two geothermal units in our family's home, and they did an outstanding job. I highly recommend this company for geothermal installation and service because they focus 100% on geothermal technology. They gave us an excellent deal, showed great attention to detail and completed the installation on schedule.
May 20th, 2023

Overall very happy with North American GeoThermal. I acquired a home with a very extensive GeoThermal HVAC and hydronics system. The prior owners likely deferred maintenance or had sub-optimal maintenance on the units (they had used a different maintenance service than North American Geothermal); leaving the complex system in an unreliable state. I was recommended North American Geothermal; and they were able to quickly address an urgent loss of cooling during the summer; and then trouble shoot a number of other minor issues over the following year. Ultimately; they rectified a number of "short cuts" that prior techs had taken (I spent hours with the techs to try to learn more about the system, and can attest to their competence for these complex machines). Overall very happy with their service. Service: A/C services
Jan 12th, 2023

Fantastic service and highly responsive before, during, and after install. Would recommend highly!
Dec 7th, 2022

Service: A/C services
Dec 1st, 2022

In the summer of 2021, I engaged North American Geothermal (NAG) to install a Geothermal System at my residence. The system was supposed to be completed within two weeks. NAG started its work in September 2021, but the system was not fully functional until September 2022 -- a year later. The primary reason for the delay was that the Loudoun County Health Department shut down NAG's drilling/grouting operation for failing to comply with the requirements of the County Code. Despite repeated requests by me and the County, NAG refused to comply with the County's drilling/grouting requirements. As a result, I had to hire another drilling company to correct and complete NAG's drilling/grouting work and I had to hire another geothermal company to complete NAG's installation work. I love the concept of geothermal energy, but I would not recommend NAG for the reasons stated above.
Jan 6th, 2023