Grand Furniture

We are so happy and proud to see that Ken provided you with the above and beyond service we strive for and helped to make the absolute most out of your visit with us, Stephanie! Thank you so much for sharing this wonderful review with our team! We appreciate you and hope your new sofa contributes to many happy and relaxing memories in your home!

Hi Anne! We are so thrilled to see that Ken provided you with fantastic service and helped to make your experience a very informative and enjoyable one! We really appreciate you taking the time to share this great review, it means so much to our team!

Hello David,We appreciate your feedback and thank you for taking the time to share your thoughts with us. Your input is valuable to us as it helps us improve and clarify all fees, including payment convenience fees for online or phone payments. We understand that charging a processing fee is a standard business practice, and we will work on improving our communication to avoid any misunderstandings when processing a payment. We will take your feedback into account and make necessary changes to ensure that our payment process is as clear and straightforward as possible. We want to reassure you that we do not have any hidden fees, and we always strive to offer different payment options, such as paying at any of our store locations. We value our customers like you and want to provide the best service possible. If you have any further concerns or questions, please do not hesitate to contact our Customer Care team at 757-995-1115. We will be more than happy to assist you. Thank you for choosing our services and for helping us improve our payment process.

Thank you so much for sharing you review, Lakesha! We are so delighted to earn your 5 Stars!

We're so thrilled to see that Miguel provided you with 5 star service and made your visit a very informative, efficient, and enjoyable one! We appreciate you sharing your review, Jen, and look forward to working with you again soon!