Tropical Smoothie Cafe

Got 2 smoothies and 2 wraps, 1 smoothie had almost no fruit and was chunky with ice, the other smoothie just tasted bad, had to drive back and both were remade and second try was 100x better. Also both wraps just weren't good, chicken was like dog food quality and rice was crunchy, all condiments were grouped up into sections in wrap. They refused to fix our wraps even though they apologized " the new kid training probably messed all your food up" .
Feb 16th, 2024

Jan 25th, 2024

Such an amazing place to sit and enjoy your delicious smoothie or food combo.
Jan 2nd, 2024

Nov 9th, 2023

Tropical Smoothie Cafe (Kemps River Crossing shopping center) -I have been here at least a thousand times in the past five years never mind all of the other Tropical Smoothie locations across Hampton Roads and America! This past year is the first time Ive ever had any kind of issues with the quality of a tropical smoothie anywhere. Sometimes it will have a taste like the food has become mixed with it or the ingredients containers and other times it is just bland like the correct amount of ingredients were not added properly, remake after remake and it makes no difference. The staff is friendly, though they are very unprofessionals as of late this past year. I just left with yet another unsuccessful remake and they have a radio playing with explicit lyrics f*%# this and f#*% that. Do yourself a favor and make the trip to Haygood if you want a high quality smoothie or snack and a great experience, they always hit the mark this one is unfortunately off par. I wont be back there for quite a while due to the management or lack there of, hopefully theyll get it together soon but for now they are badly in need of some proper training.
Feb 25th, 2024