Honda Service - Priority Honda Chesapeake

Aug 21st, 2023

Yes l would recommend and have to my neighbor who did buy a van from Priority. I am on my second vehicle from Priority. Recently l received a recall notice from Honda America. I scheduled an appointment and was told it could take 4 to 5 hours. So l brought snacks a book and a craft to work on. I was surprised when my vehicle was ready in less than an hour. I was told that the mechanic that worked on the recalls was the most knowledgeable and knew how to properly install the part without reading the instructions any longer.
Aug 21st, 2023

Noah was incredibly knowledgeable about the features in the vehicle. He provided a pressure free experience and even stayed late to help set up my cell phone Bluetooth connection for my drive home. Same easy experience with Fritz in finance, which is typically a high pressure zone and can be very stressful. I highly recommend them.
Aug 20th, 2023

Was not terrible, dont agree with having to purchase LoJack. Was also charged a registration fee that I was paying out of pocket because I am an Alaska resident and it was just easier for me to do, but I should have not been charged for something they did not do. The forced LoJack system that is on has been nothing but a problem since leaving the dealership and trying to work with LoJack is no better. Because they had vehicles stolen or so we were told the cost is passed on to the consumer to purchase $600 LoJack system that could be removed. Update 8/22/2023: The attached email to reply too kept getting return as not being a valid email. If whom ever monitors the reviews cares to speak please give a valid email or a phone number to call. I even left an email on the main email only to receive a text to make a service appointment. We have purchase our last 3 vehicles from a priority dealership and this one has by far been the most disappointing.
Aug 21st, 2023

some warnings popped up on my car and I was concerned so I called the service center that morning hoping to maybe get the earliest appointment they had available and to my surprise they were able to get me the same day I was very appreciative for the service I was given
Aug 20th, 2023