Brown Collision Center

( 297 Reviews )

1590 Seminole Trail
Charlottesville, Virginia 22901
(434) 984-8400
Website

Auto Body Repair Shop in Charlottesville, VA

Listing Incorrect?

Hours

Sunday:

Closed

Monday:

7:30 AM - 5:30 PM

Tuesday:

7:30 AM - 5:30 PM

Wednesday:

7:30 AM - 5:30 PM

Thursday:

7:30 AM - 5:30 PM

Friday:

7:30 AM - 5:30 PM

Saturday:

Closed

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

3.8 - (297 reviews)

179

About
^{Brown Collision Center}

At Brown Collision Center in Charlottesville, VA,, we are focused on providing auto body repair services with the highest levels of customer satisfaction â€“ we will do everything we can to meet your expectations backed by our lifetime warranty. With a variety of offerings to choose from such as collision repair to auto glass repair/replacement to wheel repair. our qualified technicians have the knowledge and experience to get the job done right the first time.

Contact Info

(434) 984-8400
Website

Questions & Answers

Q What is the phone number for Brown Collision Center?

A The phone number for Brown Collision Center is: (434) 984-8400.

Q Where is Brown Collision Center located?

A Brown Collision Center is located at 1590 Seminole Trail, Charlottesville, Virginia 22901

Q What is the internet address for Brown Collision Center?

A The website (URL) for Brown Collision Center is: https://browncollisioncenter.com/

Q What days are Brown Collision Center open?

A Brown Collision Center is open:
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed

Q How is Brown Collision Center rated?

A Brown Collision Center has a 3.8 Star Rating from 297 reviewers.

Hours

Sunday:

Closed

Monday:

7:30 AM - 5:30 PM

Tuesday:

7:30 AM - 5:30 PM

Wednesday:

7:30 AM - 5:30 PM

Thursday:

7:30 AM - 5:30 PM

Friday:

7:30 AM - 5:30 PM

Saturday:

Closed

Ratings and Reviews
^{Brown Collision Center}

Overall Rating

( 297 Reviews )

179

Write a Review

CarlaMae Harris _{on Google}

Apr 7th, 2024

"I had a quick bumper repair done here. The front staff was great, Jared Powell was efficient and all of my concerns were addressed and taken care of."

Jeff Price _{on Google}

Mar 31st, 2024

The place has a rodent problem. During my accident, my dogs got sick, and because the vehicle wasn't cleaned, rodents entered my vehicle. An additional $8k so far, damage was done via rodent chews. They refused to accept responsibility, forcing me to file an additional claim, which meant I had to pay my deductible again. I'm surprised they are not insured for stuff like that. Services: Painting, Body & Trim

Business Response_{on Google} ^{Jan 24th, 2024}

This review was 17 weeks ago, and I have been watching to see if any of cases of rodent problems in other customer cars have came up. Fortunately nothing, so makes me wonder was it "our" rodent problem or did the vermin just like your vehicle specifically?? 🤔

REGGIE PALMER _{on Google}

Mar 30th, 2024

GREAT SERVICE, TOP TO BOTTOM!

Business Response_{on Google} ^{Apr 2nd, 2024}

We appreciate your kindness Mr.Palmer. Always here to help.

Beauregard B _{on Google}

Mar 30th, 2024

This place does not deliver good quality workmanship. Find another option/

Business Response_{on Google} ^{Apr 2nd, 2024}

We offer lifetime guarantee on our workmanship. If you are unsatisfied please contact the office, they will correct your issues as long as it applies to what work the shop repaired.

Ashley Poole _{on Google}

Mar 28th, 2024

I would not recommend Brown's Collision to anyone who is looking to have repairs done on their vehicle. I dropped my vehicle off at the beginning of February to have repairs done from when a deer hit my truck back in December. I was told the part's employees could not find my parts, so I had to find them for them. I was also told that my truck was finished but when I showed up it wasn't and then was charged to keep the rental (over $250 for 1 day) because my rental was up, which I am still fighting. Brown's did not even offer to pay for the rental, even though they screwed up. When they called me the second time to tell me it was done, I showed up and it was still not done but I was so frustrated I took it and left the rental. I had such a horrible experience and would not recommend them to anyone. The only reason I took it there, was because it was GEICO's guaranteed shop, which was the biggest mistake of my life. My truck is still not fully repaired correctly. I will have to say Pete, was as nice as he could be, and even laughed and joked about me coming to work there since I was able to find the parts within 5 minutes and their employees couldn't. Save your self some headache and go somehwere else and do not waste your time!!

Business Response_{on Google} ^{Apr 2nd, 2024}

Once a vehicle is in a accident it will never be back to like it originally was. As professionals we try to achieve perfection with what the insurance companies are giving us. Some vehicles, like yours, are special editions and even the manufacturers were no longer selling the parts as they were discontinued. I'm sorry to hear that you had to go through so much hassle as that should not happen and that will be addressed with upper management. As for the rental have you spoke to the enterprise office since they facilitate the coverage between themselves and the insurance company. If you need us to help with providing proof of dates just let us know.

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Overall Rating

( 297 Reviews )

179

Brown Collision Center