Custom Floor & Design

Hours

Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM

Chamber Rating

Verified Member
4.8 - (244 reviews)
228
5
1
4
6

About
Custom Floor & Design

Custom Floor & Design is located at 14101 Sullyfield Cir in Chantilly, Virginia 20151. Custom Floor & Design can be contacted via phone at 703-550-1200 for pricing, hours and directions.

Contact Info

  •   703-550-1200

Questions & Answers

Q What is the phone number for Custom Floor & Design?

A The phone number for Custom Floor & Design is: 703-550-1200.


Q Where is Custom Floor & Design located?

A Custom Floor & Design is located at 14101 Sullyfield Cir, Chantilly, VA 20151


Q What is the internet address for Custom Floor & Design?

A The website (URL) for Custom Floor & Design is: https://icustomfloor.com/


Q How big is Custom Floor & Design?

A Custom Floor & Design employs approximately 20+ people.


Q What days are Custom Floor & Design open?

A Custom Floor & Design is open:
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM


Q How is Custom Floor & Design rated?

A Custom Floor & Design has a 4.8 Star Rating from 244 reviewers.

Hours

Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM

Ratings and Reviews
Custom Floor & Design

Overall Rating

Overall Rating
( 244 Reviews )
228
5
1
4
6
Write a Review

Kanan on Google

image I had stair runners installed in my townhome today from Custom Floor. I had a great experience working with Benny at the store and this review is not a reflection of that experience.
While the installation team arrived on time and completed their job adequately I found them unprofessional. After they departed, I noticed they had used my basement bathroom for their business causing it to back up. I've had issues with this bathroom in the past and if they had been courteous enough to ask me ahead of time I would have guided them to a different restroom. I realized after they left but one of them blocked my access to the basement and kept watch while the other did his business.
While Benny has apologized, I would recommend homeowners take adequate measures when letting their installers in to your home. Not to be trusted.

Business Response on Google Apr 3rd, 2024
Hello Kanan, I am sorry your overall experience with us was not 100% satisfied. We value your feedback and will take necessary actions to ensure better service moving forward. Thank you very much for taking time to share your thoughts.

Muh on Google

image Mr. Park was incredibly professional and his team ensured that all my concerns were addressed. He covered my vents and windows before refinishing my floors and the result was incredible. Thank you!

Business Response on Google Mar 14th, 2024
Thank you for your kind words! We're thrilled you're happy with our service and the incredible results. We appreciate your feedback!

carmine cafiero on Google

image Quality Work. Fast and Clean!

Business Response on Google Mar 15th, 2024
Thank you for sharing your experience!

Jamie Boex on Google

image Our wood floor was damaged and warped by a leaking dishwasher. Custom Floor and Design did an excellent job removing the damaged planks and replaced the damaged section with matching wood floor. Its impossible to tell where the old floor ends and the replaced floor begins. Thanks!

Business Response on Google Feb 23rd, 2024
Thank you for sharing your experience with us! We take great pride in our craftsmanship and attention to detail, and it's wonderful to know that our team was able to seamlessly replace the damaged section. The photos came out so great! We sincerely appreciate your business and feedback!

Darlene Abel on Google

image I had Luxury Vinyl Plank installed to replace hardwood. The customer service rep, Chris Hovan, was extremely helpful, friendly and professional. The four installers were very knowledgeable and efficient. They also cleaned up after themselves as they went along. I was also very impressed by how meticulous they were about installing the trimming and making sure everything fit perfectly and they finished the job in 2 days. I was very pleased with the whole experience. Their price was also very competitive. I would recommend Custom Floor & Design to anyone.

Business Response on Google Feb 26th, 2024
We're so glad we made your installation a great experience for you! Chris and our team take great pride in delivering exceptional customer service while providing competitive pricing, so your kind words are very much appreciated. Thank you for your recommendation and for choosing us for your flooring needs!

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Overall Rating

Overall Rating
( 244 Reviews )
228
5
1
4
6

Write a Review

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