WEX Inc is located at 14151 Newbrook Dr # 200 in Chantilly, Virginia 20151. WEX Inc can be contacted via phone at 800-761-7181 for pricing, hours and directions.
Contact Info
800-761-7181
Questions & Answers
Q What is the phone number for WEX Inc?
A The phone number for WEX Inc is: 800-761-7181.
Q Where is WEX Inc located?
A WEX Inc is located at 14151 Newbrook Dr # 200, Chantilly, VA 20151
Q What is the internet address for WEX Inc?
A The website (URL) for WEX Inc is: https://www.wexinc.com/
Never got cards and they would never send them to a diff address. They charged me $112 and wanted me to pay a $500 security deposit over a $4 charge.....Company doesn't care about their clients at all just want to keep charging me even though I have no access, no cards, and never used the account. HIGHWAY ROBBERY DON'T USE THIS COMPANY!!!
Annaly Gurbanov on Google
Such a disaster service, i havent seen such poorest service and customer relationship in my life. Never ever recommend this for your fleet services.
Daniel Sachariah on Google
As a business owner, they are THE WORST vendor that I've delt with. Please save your time and go with another company. I use their Royal farms fleet cards for my Transportation Dept.. In the Admin portal you cannot set up automatic/recurring payments. Therefore, at one point I utilized maybe 30% of my line of credit but didn't make the minimum monthly payment by mistake(no autopay) and my line decreased from 7k to 2k!! So, instead of them correcting the mistake, they say they are going to fix the problem by duplicating my account and setting me up on a direct debit account! OK Great right!? Now the only problem is my little 2k that they didn't put back to 7k gets maxed out every week but direct debit is set up monthly and now I CANT make manual payments. So now I have to set up direct debit weekly (which I already did). They have been spinning me in circles for MONTHS with this. SAVE YOUR TIME AND MONEY AND PICK A DIFFERENT BUSINESS TO WORK WITH.
Gladys Holliday on Google
My HSA account got rolled over from Discovery. And I ended up with a different employer after the contract ended. Wex deactivated my HSA card, which still had over $1800 on it. When I called and asked them how can I go about using the fund out of my account, they told me to upload the receipts and submit a claim form by May 2022. They are the only company that does that. I would not recommend them. I like Fidelity better.
Jody Smith on Google
If you are a business and are looking for an HSA administrator. I would steer clear of this company. They repeatedly deny HSA debit card purchases for not turning in receipts, The whole purpose of having an HSA debit card is so that you don't have to turn in receipts. I understand that for IRS purposes if you get audited that they can request these receipts to validate the transactions, but is between me and the IRS. if I need to turn them into the HSA card administrator after each transaction, then you should just not even issue HSA cards to use at the point of sale.
