Allen, Dr. Robert M

Tried this place on a recommendation and was thrilled! The frames are high quality. I thought loosing/tightening screws was a standard for frames - until I came here! They stand behind their products and the customer service is knowledgeable, pleasant and consistent. The staff genuinely want you have the right style and best fit for you, regardless of price tag. Simply outstanding! I appreciate working with people so educated and pleasant.
Jan 31st, 2023

Appointment was on time. Front desk staff were friendly and very helpful. Optometrist was great in answering all questions and explaining results. Between seeing the dr. and getting glasses they forgot about me for about 30ish min. But they apologized and issue was resolved.
Dec 10th, 2022

This is not about the Dr but about the attached glasses shop. Those guys are just interested in making money. I usually go to Chantilly office but yesterday my son broke his glasses and since I was close the Ashburn location, I went there and I asked them if they could fix the glasses. The lady at the shop said sure but did a very bad job saying they cannot be repaired and tried really hard to sell a new pair. I didn't and landed up going to Chantilly location, there they fixed the glasses in no time and the glasses are as good as new.
Sep 16th, 2019

I was really put off by the pushy sales team that basically forced Progressives on me. I'll never go this this business again. They should go into the used car sales business. Thumbs down!
May 26th, 2019

An impromptu request for assistance in choosing new frames proved optician, Megan Thevenot, to have an excellent eye. Her ability to match the best frames for my face was quick and decisive, then she topped off the service with a concise explanation about how progressive lenses are designed to work. This clarifying information really aided my choice. Bravo Megan! I appreciate working with one so educated and pleasant.
Feb 18th, 2019