Modern Mechanical

Jan 27th, 2024

I cannot recommend Modern Mechanical or its pre-paid service plan. Their technicians are capable and do good work, but the plan especially saves you no money. They charge usurious prices for any work they suggest. Better to just call someone else to come out twice a year for routine service as their "plan discount" will not save you any money. As I said, nothing against the technicians or work done, but what they charge for minor service, even when on a service plan, is entirely bonkers. $365 to replace a $50 igniter when the guy is already paid to be out here is nuts. This most recent visit, the tech also immediately advised me that the wrong size filter was in there. Well, this is a mystery since I have just used the filters that were in it when I bought the house five years ago and I buy them in bulk. This means that their techs had already seen this wrong filter several times and not mentioned it. And, surprise, surprise, the short filter has allowed the coil to become dirty, impeding airflow and overheating the heat-exchanger, necessitating a $1500 coil-cleaning job. Just lame...
Jan 27th, 2024

Abel is great. Very knowledgeable and trustworthy. Highly recommend
Jan 16th, 2024

Such an honest & helpful company! I called to schedule service (which I was able to get for the next day as the issue didn't require same-day) and the person over the phone described a troubleshooting tip for me to try in the meantime. IT WORKED! They could have easily charged me for the service call & then solved my problem but that's not how they roll. If honesty, integrity, and service are important to you as you weigh which company to call, Modern Mechanical is for you.
Jan 10th, 2024

Omar R. of Benjamin Franklin Plumbing carefully reviewed our problem and was able to successfully diagnose the source of our leak. We are relieved! He provided thorough documentation of our problem to enable the next phase of the solution. He was punctual, efficient, and knowledgeableall that weve come to expect from the Modern Mechanical brands.
Dec 25th, 2023