LOFT

Denise Varnado _{on Google}

Apr 3rd, 2024

The clothes are not as stylish as they use to be. The styles has changed maybe they need a new designer.

beverly vereen _{on Google}

Aug 20th, 2023

Loft #0882 - this store- is poorly managed and I hope they go out of business just like the Loft in Clarendon because their customer service deplorable and deeply alarming.
In fact, the male Team Lead exhibited racist tendencies. He looked me in the face without greeting mesomething thats a huge no-no, at least it was when I worked at LOFTbut did go out of his way to happily assist a white couple in front of me, then went to the back of the store and remained there until another associate came to the register to check me out.
No wonder LOFT is nearly out of business. I hope this store closes soon, just like the one in Clarendon did. Good riddance.

Nouna Ghaleb _{on Google}

May 13th, 2023

Nice

Katherine Sperberg _{on Google}

Mar 28th, 2023

Zero stars. Terrible customer service. I went to exchange something for a smaller size and was told it was only available online but they could give me a merchandise credit. I asked for a receipt to go with the credit and the salesperson said "ma'am you're fine". I said "oh..but.." and she just deadpan said "you're fine" again so I just awkwardly left. I went home still musing over the awkward/rude exchange and not 30 minutes later when trying to replace the pants discovered they were selling for $69.88 online and she had given me a $29 merchandise credit. It says in their policy your credit will be for the selling price of the item on that day. Good luck at this store, keep expectations very very low.

Adeline Dojinkski _{on Google}

Sep 4th, 2022

Zero stars. Reporting this store to LOFT corporate. Ive never felt so disappointed or disrespected while shopping. I tried to exchange pants I had just worn for like 10 mins around the house (trying them on) since they were far too small. One worker was friendly and nice and seemed to be about to process the exchange. The other, said rudely we wont take those- evidence of wear. When I explained that I had not worn them except around the house to try them on. She repeated herself, insinuating that I was lying. I just left. Im not sure I could feel comfortable shopping at LOFT ever again. I am in shock at how poorly they treat loyal customers. Losing me as one of them!