Virginia Hospital Center Physicians Group Immediate Care

Apr 5th, 2024

Took my daughter here recently and was treated very respectfully and professionally by everyone we met. They even helped us with a new prescription after the first one game my daughter an upset stomach. Definitely have to give Andrea at the front desk tons of praise since she was incredibly helpful and patient. A rock star!
Mar 23rd, 2024

Amazing!! I went there two times and they are very thoughtful and thorough. Highly recommend!
Feb 1st, 2024

We have been patients of Virginia Hospital Center and the various physicians groups affiliated with the hospital for over 10 years. So I am writing this review with a lot of sadness, but our experience with the VHC urgent care has been terrible. Several months ago we took our young child there because we thought she was getting a secondary infection and she might need antibiotics. We decided to go there instead of our usual PM pediatrics (mistake!). The doctor checked out our child and then said she is going to take a swab (which we assumed would be a rapid covid or flu test, something we had done hundreds of times before). Fast forward 2 months and we received a bill for over $2,000 from the urgent care because the doctor ran 5 expensive tests (none of which is even a flu test)! Our insurance paid over $1,400 for these tests we were never informed about or approved. And the urgent care had the galls to ask us for the rest of the bill. In addition, we received another bill from an out of network lab (they sent these crazy tests to an OUT OF NETWORK lab) for another several hundred dollars! For months we have emailed them, called and talked with various people in the billing department, in public relations, in VHC customer relations department. We have been getting ping ponged without a resolution to an outrageous bill. This will be the first bill we will NOT pay at VHC. And I am writing this review because we hope this will not happen to another family. Hopefully we will never use this urgent care again (certainly a much larger loss to them then the bill they are trying to collect from us).
Dec 7th, 2023

If I could give zero stars I would. Only one other patient in front of us and still waited two hours. The doctor came in twice looking for something and left. Felt like she had no clue what she was doing. Awful experience. Would not recommend.
Nov 8th, 2023