Buck & Associates

We lost a significant amount of money on a bad lease transaction that Buck and Associates brokered with a landlord that Buck and Associates has had problems with and with whom they admitted to us that they have been forced to terminate their association. Buck and Associates was paid in full on this transaction even though it fell through less than a week after it was signed off on, through no fault of ours. We believe that the Buck and Associates realtor knowingly withheld information from us about the state of the house and the fitness of the landlord to manage/lease the property. After the lease termination was signed, we requested that the Buck and Associates realtor not work with the landlord again. Our view of Buck and Associates role in brokering the lease changed when this same realtor listed that house for sale a few weeks after the landlord terminated our lease. To us, it appears that Buck and Associates capitalized on a landlord that was in the words of the realtor "not ready to rent his property" to turn it into additional profits through the sale of the home. The unexpected termination of this lease forced us to find new housing and complete a move in one weeks time. This required a huge time commitment in attempting to work with the landlord, pursuing legal counsel to get advice on how to protect ourselves and rectify this situation, securing new housing, and then actually moving. The situation was incredibly stressful, emotional, and disturbing requiring my absence from work. This was our first experience working with Buck and Associates. We were hoping to build a relationship with a realtor in the area as we are condo owners in Arlington and have plans to buy a house in the near future. However, this experience left us feeling abused and extorted. We contacted Buck and Associates asking them to return the brokerage fee they received on this bad lease transaction; while they admitted this transaction did not go as planned, and that they have since terminated their professional association with the landlord, they refused to refund the brokerage fee. We strongly feel that Buck and Associates dealings with the landlord and keeping the brokerage fee that we paid is unethical and just plain not right. We feel obligated to share our experience to inform individuals considering working with Buck and Associates in the future.
Mar 24th, 2024

Feb 26th, 2024

I had an outstanding experience with Buck and associates. Specifically their agent Agustus Daniel. This is my second time using Buck & associates to help me find tenants for my rental unit. Once again Buck & associates located high quality renters. Gus was professional, enthusiastic, and effective. The quality of the MLS profile of my property was incredible. I would use Buck & associates again in the future and will specifically ask for Agustus Daniels to be my agent. Thanks Buck & associates Agustus Damiel
Feb 11th, 2023

Dec 11th, 2022

I had a wonderful time purchasing my first home with Heidi Robbins. I would absolutely recommend using Buck & Associates for all your real estate needs!
Apr 2nd, 2022