Sheraton Pentagon City Hotel

Dated interior, cracks in popcorn style roof, hole in the wall. Power outlet desk not working, AC unit controller on wall not working. Telephone not working only works when used on speaker, exposed wiring behind lamp, no extractor fan in toilet. When we checked in, it took longer than expected. Asked for parking, but front desk forgot to add to our room key. We had to go back to have access to parking. Seemed to be put in a room, in an older part of the building in the corner. Would have thought as a family checking in they would have us closer to the main building for easier access to Parking and Lobby. To be honest it felt like a bad version of three star hotel. For a brand like Sheraton, they need to do better. Noteworthy details: Walking distance to Arlington National Cemetery.
Apr 8th, 2024

Nice hotel and great location!
Apr 6th, 2024

Apr 6th, 2024

My friend and I had a great experience! We stayed at this hotel for 3 nights this week during our trip to DC and were glad to call this location home base. Fantastic view from our room (we got an upgrade to a Capitol view upon check in which was unexpected but very welcomed), convenient location near both Arlington and DC, decent sized room for two young men. I will say though that our bathroom was weirdly laid out (sink was not inside the same room as the toilet), one of the lights was flickering in the toilet room, and there were a few outlets in the room that didnt work but absolutely none of these 3 things were deal breaking issues at all. The service when we went down to the lobby or the bar/restaurant was world class, especially from Beatriz (I think thats her name?) at the Potomac Restaurant - this is a woman who very much enjoys her job and every time we went for breakfast or to the bar, she was there with a smile, ready at a moments notice and to answer any questions we had. But yes if any of my friends are planning a trip to DC in the future and are in the market for a great hotel, you can bet I will definitely be recommending the Sheraton Pentagon City. Thank you for everything during our stay!
Apr 5th, 2024

Everyone at the front desk was very nice and accomodating. The room was clean and the bed was very comfortable. For the price, this is a great location for anyone visiting DC. About a 5 minute drive from monuments ir the national mall. There is a wonderful bar and restraunt downstairs. 10/10 recommend to anyone visiting Pentagon City or DC!
Apr 4th, 2024