Safeway

LRM _{on Google}

Mar 18th, 2024

Expired products everywhere. Nice store, but staff seem so unhappy it's not a good feeling. Safeway should work on this because miserable staff leave expired products on shelves. They have a nice beer and wine section and excellent parking. Pharmacy was fantastic.

R G _{on Google}

Feb 19th, 2024

Have had a couple of issues with Safeway (this location and in general in Arlington). Staff are friendly and helpful which I appreciate.
First issue, items in the flyer don't scan through the self checkout (and probably not the other checkouts) with the correct flyer price. I bought gelato last week and the price in the flyer was 2 for $6. It rang through at 2 for $9. I asked for help and the clerk thought I had the wrong product so I showed her the flyer. Then she said the flyer was probably outdated. I showed her the ad which was the weekly flyer. She adjusted the price. All told, though, this is not the first time this has happened. Watch your receipt carefully.
Second issue, the app is not user friendly. In fact it is awful and adds friction to my buying experience. I tried shopping there weekly when I first arrived in Arlington but just gave up most of the time and now shop at Aldi and Costco. At first it wasn't tied to my account somehow. Then I clipped the coupons and I couldn't find them when I went to pay. Then I had issues with the coupons. I hate coupon clipping and, as a working professional, don't find it an effective use of my time screwing around with coupons. Maybe it's a cultural thing, but it is a colossal waste of time made even worse when they are digital and hard to find in the app. It just drives me to shop elsewhere.
Third issue, have experienced stockouts several times. First time was roasts. Second time was eggs. Third time was cheese. Why bother going if the stuff isn't in stock. At least the shrimp was.
Fourth issue, try finding the deli meats on the flyer. There are 4 different locations in the store and it is impossible without asking someone where the right item is. I am not interested in a scavenger hunt.
Fifth issue, a lot of the "sale" items are not that well priced and seem to be marked up for DC. Almost as bad as Harris Teeter that says buy one get one free but the price that week is double what it was 3 weeks prior. This also ties to trying to get the weekly ad online. I don't want to read it on a tiny phone screen so I use my computer. The default, which is annoying to change, is for California--almost the same flyer but cheaper prices which I didn't realize until I got to the store and found the meats $1-2/lb more expensive. Ditto for other items.
At least there is plenty of free parking but all of this really puts me off. Watch your receipts.

Ashley H. _{on Google}

Jan 24th, 2024

Great customer service and location. Thank you!