Japanese Auto Care

This place is the best! I've been taking my cars here since 2019 and I've literally never had a bad experience with them, they're always helpful and super nice. They're also the only mechanic that has never made me feel like they're just trying to get money out of me. They take the time to explain issues and prioritize them for safety vs. things that can wait. There are several similarly named shops in Arlington, make sure you're looking at the one on Glebe and Washington. Highly recommend!
Mar 29th, 2024

Feb 10th, 2024

Started going here a couple years ago for my oil changes rather than the dealership. The quality of the service is just as good, if not better, and the cost is a fraction of what it is at the dealership. I've never had to deal with any upselling here either, whereas the dealership (and other shops) seem to always be pushing some additional, unneeded service on to you. Would highly recommend this shop!
Dec 21st, 2023

Dec 14th, 2023

After having my car serviced here several times I unfortunately have to change my review. I wanted this to work as the shop is convenient for me and they are friendly, but third time is enough. I've had to take my car back twice to get repairs they performed fixed. While the 2nd repairs to initial repairs are covered under warranty, and they graciously fixed the issue, it's rather time consuming to have to keep making appointments for something that should have been taken care of initially. Not to mention potentially dangerous. I get the feeling they are rushing through jobs as there's also been minor details in repairs such as body panel clips not replaced after being removed and other items not buttoned up after a job is complete. I overlooked these things initially and would just order the clips on Amazon and replace them myself as this is much quicker/easier than scheduling another appointment, dropping off and picking up. But this time after a repair, again, didn't seem to remedy the problem as expected, I went to the dealership. There they explained that the part that was replaced was not calibrated correctly. So while the initial replace of the damage part was done, there was no tuning of the electronics of this part. In a rush? Just don't care? Overlooked? At this point it doesn't matter, I gave them a chance, three chances to be exact.
Nov 11th, 2023