495 HVAC

We used their service to fix our HVAC after being diagnosed wrong and charged multiple amounts for multiple visits that didnt even fix the problem! Im not confident of their technician, he would tell things he changed when its billing time . They shld inform the owner first before doing anything . I will never get their service again. Service: HVAC system maintenance
Jun 30th, 2023

Excellent!! Quick and sharp on the diagnostic
May 18th, 2022

came back to edit my review posted last night, apparently under my other e mail. Excellent overall, hope compnay expands, and maintains same model, eg quality, professionalism and put out of business the hvac companies that do not deliver as per industry practice and laugh when they do duct cleaning eg viewed as legally stealing "money" and charging , without hyperbole 3 times going rate with attitude "take it or leave it" Claudia, Karen and Ruben of 495 HVAC were excellent, Of course the example is set by the top eg owners and management. I had asked another contractor about a very unique HVAC system in a condo i just bought, eg never seen such before whereby there were more than the ordinary water cutoff valves in a hot water heater, some which controlled the AC. (never seen such system). Other contractor, saw pics , questions, (my wife was talking to him) but did not address such. When i called him, he stated call back but did not state when. Then he texted, unless an emergency call back on MOnday am with questions. CLEARLY TO THIS IDIOT, ONE OF THE VALVES WHICH WAS IN WRONG POSITION AND MADE AC WORK OVERTIME, WAS NOT AN EMERGENCY. 495 HVAC TOOK TIME TO CIRCLE THE VALVE ON PIC AND STATE IT SHOULD BE IN OFF POSITION, THEY GOT A MAINTAINANCE APPOINTMENT THE SAME WEEK, , WHILE THE "PROFESSIONAL" CONTRACTOR WHO SPENDS WEEKENDS WITH FAMLY AND RELAXES (WHICH IS WELL DESERVED AND COMMENDED). NORMALLY MONDAY AM , IN MY VIEW 99% PERCENT OF CONTRACTORS ARE ON A HOT ROOF WORKING ON AC, AND CERTAINLY I WOULD NOT WANT TO BOTHER THEM.
Oct 17th, 2022

No need to repeat others / there is a reason they have zero one stars / Claudia and Karen at office and Ruben (tech ) all excellent . But credit goes to the top as well( the inverse of Michael Dukakis fish starts smelling at the head/ ownership/management deserves credit/ I owned several properties over past 50 years snd my hvac were serviced by good friend who unfortunately is no longer able to do such / as such July 22 I found what I believe is one if best hvac cos in dc area! I hope they do not become like the others and start taking things fir granted : mo eg $$$ can still be made the old fashioned way / abd they are doing it / good service/ price: professionalism / responsive / I was referred to a different company prior to 485 hvac / however owner (and cognizant of fsmily snd dsy off ) told me to call him back w/o specifying time / dud not plan on 3 hour conversation but one simple question prior to setting up appointment- then he texted Sundays only emergencies / call Monday am with question / appreciate that , however I did not want to call an hvac guy in summer during working hours eg maybe up on roof in 109 degree heat? I do not have to beg anyone to give them my $$ He can wait by telephone for my call! I earned my business he has to earn his / 495 hvac responded with e mail Monday am with answer which answer involved office/Claudia and a tech / within 5 minutes I called and made appointment / not missed a best / hope 495 hvac expands with same standards and the market will take care of the charlatans / crooks etc including some of my countrymen thst wanted 7 k to move an ac few feet / word on street was their motto was our price , take it or leave it , / even Rome fell gents! Service: HVAC system maintenance
Aug 28th, 2022

495 HVAC was recommended by a neighbor but still I was not sure what to expect. I was very happy to receive an excellent service in all aspects: from responsive and efficient first contacts with the office (Natalie and Karen) to installation. 495 HVAC outlined different options, was willing to work with me on the budget offering a reasonable price, and immediately provided all the documents required by the building. The timing which was also an important part to me was quick. The crew of three Technicians (CJ, CJ, Mesa, and Mauricio) were punctual to the minute, very professional, courteous, and neat (no mess left behind and following Covid-19 precautions). Most importantly, they did a great job and answered all my questions regarding the equipment, warranties, and maintenance. I am very happy I chose 495 HVAC and relieve the work has been completed so efficiently. Will not hesitate to recommend 495 HVAC to others you dont come across this level of customer service often these days. Thank you. Service: Install AC
Feb 6th, 2022