Capital One Bank

I proceeded to open an account and everything went well. Tania took her time to help me through the process. Excellent service.
Mar 23rd, 2024

Capital one has became a very poor established over time I dont know why dont use the Zelle option in the app unless you like your money to be gone forever.
Feb 22nd, 2024

Very frustrated with capitol one generally. Your system for accepting credit card payments wasn't working for 2 days so I went into a branch to solve the problem. The only solution they had was to charge me to use the ATM so I can pay in cash. Thank goodness after 2 more tries it finally worked over the phone. Anyway, I'll be paying off my credit card debt soon and will stop using capitol one. The fact you couldn't let me just pay my credit card payments like I always do bothered me and got the nerve to not accept responsibility for your broken system. Manager here is truly terrible at conflict resolution
Dec 31st, 2023

One of the best, most helpful, pleasant, professional teller experiences I've had with any bank. I visited the Annandale branch on 1/4 to simply get assistance with my credit card. Alexis took the time to resolved my issues, answer all my questions, and even helped me navigate through he bank app, patiently, for follow up support. The reception officer, as well as branch manager were also very helpful, pleasant and professional.
Dec 15th, 2023

Never use their ATM to do transactions, if something goes wrong you will have to wait 45 days to resolve it. In the mean time you are F___ed waiting for you money
May 2nd, 2023