Sea Boil Crab House

EVERYTHING about this experience was amazing. My cousins and I had our first cousins day out and had an awesome time! The service was outstanding, but we felt like our waitress got a little overwhelmed as there were 18 of us. The food was out of this world and no disappointments. Vegetarian options: Their broccoli is to fight for... Nothing's worth dying for other than your kids and the fried rice is pretty good. Fried and hush puppies were okay, but ask for sauce to eat with it. Parking: Large parking lot and parking is available on the side of the building. Kid-friendliness: Kids are welcomed.... We had three in our party. Wheelchair accessibility: Wheel ramp available.
Apr 3rd, 2024

My friends and I love the food here. Great boils for a great price. The restaurant times can be difficult though. On Friday, we came at 815 and was denied service because they were done seating even though they close at 10 pm. Personally felt like we had plenty of time to sit, eat, and get the hell out by 10. Shoot even 930 if the food came on time. Was very frustrating.
Mar 28th, 2024

Mar 24th, 2024

I visited this place on 3/8 and once before for take out but Never AGAIN being as though i have received the full experience. Starting off when you come in its such a long time for them to great you or even acknowledge that youre there. The girl thats normally at the front is very sweet though. Since she wasnt there for a while i walked to another worker that i saw there & asked when she was done with what she was doing could we sit down and she just comes off with an attitude & says Oh somebody will come up there to help you VERY RUDE. We get seated & our waiter has a weird attitude. My food gets ordered & comes out , food is ugh. We get done eating and the i look at the opening seating area across from the main seating area and see a MOUSE RUNNING AROUND. Immediately i am IN SHOCK & a PANICK. I told the sweet girl who is normally in the front and she seems in shock as well. She go tells her manager & comes back with the response The delivery truck came today & the door has been opened that why its in here. They only gave a $9 discount off my bill. WHAT DO YOU DO FOR YOUR CUSTOMERS? I WILL NEVER RETURN. VERY UNSANITARY.
Mar 11th, 2024

Yesterday was my first time visiting this establishment and I will never visit again. I tried to give them the benefits of the doubt but is so unprofessional and ghetto. We came in the hostess was very professional and warm welcoming she sat us at a table it did look like a big party was getting up to exit at the time we waited a while before our server even came she came we put in drinks and appetizers her whole demeanor was off from the jump she brought out our drinks 3 childrens drinks and 1 adult cup for my sister we then asked for waters with lemons she brought them again with an attitude I waited 45 mins for straws for the water I ordered 2 seafood boils for my children and a dozen of crabs for me and my sister we asked for crab sauce she brought one condiment to go container of sauce for all of the seafood she had her AirPod in on the phone the entire time and everything we asked for seemed to be a problem I then asked for the manager why did I do that she came over with an attitude and said we are short staffed due to a large party last weekend that got half of our staff sick I may didnt get to ur table but were under staffed (But they had majority of the tables unavailable because they had just had a 65th birthday party) why even accept the guest if they arent able to be accommodated I would take quality over quantity any day. I then watch the manager go to the bar and discuss what I said to her to the server and bob her head and roll her eyes I then went to the bar and asked for her manager information she asked me could she switch my server I explained that I was ready to go and all she can do for me is give me my bill which was 217 for 2 boils and a dozen of crab. She proceeded to write down a number with a name of Billy. I paid the bill cash which I wasnt satisfied with at all I exited the restaurant and called the number it was the number to the establishment and the person I spoke with said no one by the name of Billy worked at the restaurant. I then called today 2/25/24 and asked to speak to the manager they put the same rude manager on the phone I asked her could I speak to her manager she puts the phone down and says thats the lady from yesterday and I need you to take one for the team whatever that meant someone by the name of Chelsea got on the phone to say that they were understaffed I went on to explain to her what happen and saying that I didnt even get an apology let alone something off my bill she told me that she apologized and that she would deal with the employees once they got there which was another lie because mind you the lady just told her the whole story and told her she needed to take one for the team at this point I deserve a full refund. My crabs were suppose to be large I cant tell that they mixed them with medium crabs my children seafood was over cooked and the service was terrible I plan on taking the necessary steps to get to the bottom of this matter because its not ok to be treated like this and ur spending ur money
Mar 8th, 2024