SageWater

Mar 21st, 2024

Dec 22nd, 2023

Sage water is the contractor to replace pipes here in the condominium I have been living in for two years. They made my HVAC leaks after replacing the pipes in the unit and I have pictures to prove that it was not leaking before the project, not a single drip. They discredited the brand and said my HVAC has poor reputation but I stand firm on the fact that it wasnt leaking before but happened after theyve got the raising pipe replaced. They finally put some muddy to seal the connection of the drainage to the HVAC after a couple of weeks dragging onto the situation, its still leaking now. The worst part was the insulting comments, maybe because I am a tiny little woman, from the person in charge, that the water leaking wont kill me as I wouldnt be drowned as theres a backup drainage which is a plate can hold a gallon of open water before reaching to the graining pipe located an inch above the bottom. I asked twice if they would accept it if it was their home, no one replied. I assumed these kind of projects are home improvements instead of leaving me in the annoying situation and stressing me out checking the room a few times a day. I am not paying to fix others lousy work. The project itself costs the residents 5 million dollars and I am one of them paying the lousy project too.
Sep 13th, 2023

HORRIBLE company. They hire lazy employees who lie and dont show up for schedule times. They have left my house inhabitable, dangerous, and destroyed. My small children have been injured due to their negligence and inability to complete their work in a timely manner. Their employees are untrustworthy, lazy, and unnecessarily destructive. They have caused damage to my home in their upgrades by putting holes in walls. Their workers are not licensed or regulated in anyway. They dont arrive in a timely manner, fail to complete any type of work in a timely manner and spend most of their time screwing around to milk the clock. DO NOT HIRE THESE PEOPLE. They have left my home destroyed for almost a month.
Aug 2nd, 2023

The crew who came through our place caused clear damages including breaking a light and denting a table. Shards of glass were still on the table when we came home. A wire was cut in our kitchen which our property manager witnessed but the company denied (they later did fix it). A can light was hanging from a wire. Less importantly but still notable, they also did a poor job cleaning. Our mirrors were dirty with hand and finger prints. The spackle job looks rushed and is rather lumpy in places. There was paint on our mirrors, spackle on our bath fixtures, paint overspray on cabinets, a pile of drywall dust on our patio, and a broken screen door handle (some of which they denied was their doing). I expected follow up from them, but I had to reach out to them about these issues, and although they have been somewhat responsive, it seems shocking that I had to be the one to mention it and have been the one pushing for the issues to be fixed. I figured at the least I would alert the PM here and all would be addressed. Its been 6 weeks and we still dont have a light over our dining room table. Repiping is an intrusive process that I hoped would be over quickly. They have come back in after our walk through three additional times to fix things. Its disappointing that we still have unresolved issues. The attached photos are from today (more than a month after walk through). I can tell be the number of walk through sheets on other peoples doors that the process has been longer than expected for others in our condominium also. Services: Plumbing services, Drywall repair
Jun 2nd, 2023