Overland 4X4 Alexandria

Purchased a vehicle here in Dec 2020, loved the car. Had troubles with a warranty issue and the staff was condescending along with no action to remediate. After finally getting the issue resolved more than twice as long as promised, I traded in for a Mercedes and a dealership that understands the premium car buying experience and service. Too many premium brands and dealers in the area to play these types of games.
Feb 5th, 2023

I use to stick to dealerships because I could track what service had been done. Out of necessity I tried overland4x4 for an oil change. The treated me well and got me in quick. While I was there I decided to have them do my further services, brakes and fluid flush. Again I couldn't be happier with what I got and my car is in better condition. Go here.
Jul 27th, 2022

I called for a rough estimate for a leveling kit and suspension fix. I thought that as a long-running mechanic shop they'd be able to at least give me a guess, or give any amount of guidance as to help me figure out what I would need to pay for the setup. Gave them the year, make, and model, and what I was looking forZero help. Zero information. Guess I'll go somewhere else.
Jun 23rd, 2022

Yes, yes, and yes! We have a Land Rover LR2. Overland was absolutely great. I called them for the first time and the gentleman I spoke with was very pleasant and detailed. I was having trouble explaining the noise we were hearing from our car, but he was patient with me and talked it through. He then explained they would charge us for looking at the car and what that hourly rate was, asking if that was ok. We were on board and scheduled our appointment. We did a night drop and heard from them the next day. They talked us through the issues and told us the cost. I can honestly say, I was nervous to hear the outcome because it's an old car, but Land Rovers can really hurt your heart when there's an issue. However, the price was extremely reasonable. We were relieved! They had to keep our car for a few days to get the parts in and they were very transparent throughout the process. I car now runs well and without any concern.I highly recommend Overland and we will be coming back!
Dec 6th, 2022

Brought my car in for a engine light going off. I was told to replace the gas cap which did nothing. In the meantime I was told both my batteries were dying. They replaced both because he made it sound critical. One battery cost $295.95 and the other $212.95. Add $223.50 to "replace secondary and program then test main battery" . Another $74.50  to replace the main battery. Not so long after the overland service visit the main battery completely died. I called AAA emergency number and they were shocked it died before a year . He explained it wasn't even the right correct battery installed . Overland service center  tried to get me to change two air filters  which were "really dirty". I changed them myself soon after and they were clean as could be. Take your Rover to the dealer. Save yourself the time and the hassle.
Jun 21st, 2022