The Bank of Abingdon

Very helpful staff and professional.
Jun 6th, 2022

I just opened an account at the branch in Abingdon Virginia about a month ago. Recently,there was an issue of my bank information being used by someone else. Never did I imagine that if there was an issue with my account would I be treated so rudely when inquiring about the issue as I was by a particular teller a few days ago. I was embarrassed to be treated like whoever the person was that commited the fraud instead of the victim of fraud. I was going to recommend to family members and Church associates that they should use this bank, I will not do so now and have given great thought to possibly closing my current account.
Mar 29th, 2022

Very rude and short cashier. I was hung up on and the attendant had the bank close my account. I didnt know the bank had closed my account. After calling the bank, the Bank said they had closed my account due to my bad language, which I never used. I was upset but never cussed anyone. But it goes to show their customer service ... I called with a complaint that they had stopped my card over some charge I was trying to make and the attendant closed my account due to something that didnt happen.
Jan 1st, 2022

Dec 23rd, 2021

Very good costumer service. We have been banking here for years. We have never had a issues at this establishment. Always polite and courteous.
Dec 22nd, 2021