Five Star Roofing Company - Vermont

I could not be happier with Five Star Roofing. From the start, they were extremely pleasant, efficient, and helpful. The price was very competitive. The planning process went very smoothly, and the final outcome was excellent. Many companies drop the ball after the job, but not 5-Star. During the install there was a judgement call made by the on-site team that we needed to change. I contacted the company and they immediately agreed to fix the error at no additional charge. Service: Roof installation
Nov 9th, 2023

We had our roof replaced 8/2023 and it looks amazing. Scheduling was quick and easy. The job would have been done in 1 day but took a few more days due to inclement weather. The reason for the 3 star review you are wondering?? The clean up after the job was not great. There were scattered nails everywhere - stuck in between planks in our deck, scattered over the driveway and we even found a clip of about 100 nails or so left in the lawn - thankfully it was pointy side down - we have a dog and can only imagine what would have happened had she landed on those. I sent them an email re: this issue and did not get a single reply back. A week later my husband's tire had to be replaced due to having one of those nails stuck in it. We were not too happy when that happened...... 9/27 update - after placing the above review I was contacted by the company. They stated that they never received the email that I had sent re: the clean up issue. They did send me a check for the cost of the tire which was greatly appreciated. Would I hire them again? YES - they were not happy to hear about the poor clean up by their staff and they paid for the tire replacement. That's what any business should do for their customers when things take a downhill turn. My husband & I were both impressed by this. Service: Roof installation
Sep 12th, 2023

Five Star Roofing did a great job on my roof. Start to finish the team worked for 9.5 hours in one day to get it all done. Both my house and garage were completed. Excellent job. Clean up was immaculate, and the team was super careful about picking up any nails in my driveway. The yard was picked up very carefully as well. Are especially appreciate the care around my gardens! In the middle of the day I needed to go out for an appointment- they made sure to clean things up really well before I pulled my car out of the garage. Tammy responded quickly to my inquiry and maybe I was just lucky but from my first call to the date of job it was less than 3 weeks. The whole roof looks fantastic, and the area around the chimney is tidy and tight. No leaking at all- and it's been tested this year! Many thanks to Five Star Roofing- I would recommend them to anyone!
Aug 10th, 2023

So glad I found Five Star Roofing! Tammy efficiently handled all the steps along the way: provided important information, supplied a clear contract, and scheduled the roof installation on my two sheds. I am very happy with the completed project. Thank you for making this a pleasant experience! I highly recommend Five Star Roofing! Service: Roof installation
May 16th, 2023

Did an impossible job with ease and on time. I tried previously for a year. It was great
May 6th, 2023