Kinney Drugs
-
40 Court St.
, 4 Ste
Middlebury, Vermont 05753 - (802) 388-0973
- Website
Hours
Chamber Rating
-
Charles DuGood
The pharmacy never answers their phone
Jan 13th, 2024 -
Mo Schaner
Told my scripts will be filled an ready in 20 mins. I arrive over 2 hours later only to be told they are still being filled. Excuse after excuse on everything. Have been given the wrong meds yet they deny it. I was told they didnt have a system to remind you to refill meds or to let you know your meds have been filled an are waiting. Nope, I get th he screwed up messages saying I have meds waiting only to arrive an the pharmacy has no idea what I'm talking about. Jeff is great but the rest of the staff need to find a new career an their comp/phone system needs to be upgraded so it works!
Dec 25th, 2023 -
Julie Day
The staff that work at the registers are always polite but the pharmacist, Jeff, is rude and condescending. I have finally decided to just find a different pharmacy because I no longer feel comfortable even speaking to him. Everyone is entitled to a bad day but when you work at a job like this, there is no excuse for being repeatedly unkind to customers who are looking to you for guidance.
Sep 25th, 2023 -
Amber Whittemore
This pharmacy has the worst customer service support from the head pharmacist Amanda powers, we had an insurance issue and trust me it was inconvenient for me as well but she was rude on both the phone and in person when they had to refund money. This has been our pharmacy for over 20 yrs and there is zero compassion or empathy towards customers who know that they are being overcharged for medication and when it breaks down to an issue on the pharmacys end watch out the time it takes them to follow through is not what they want to deal with and you will feel that in their tone and body language. Disappointed in folks who treat it like its just their job and forget about what someone else is going through. Dont recommend this place or pharmacist if youre looking for answers on insurance issues after following your chain of commands
Jan 17th, 2023 -
Lucius
The pharmaceutical staff always treats me with kindness and patience. I haven't been able to legally change my name, but where possible the staff has done what they could for me in the circumstances. I feel safe being myself with them, and for that I am thankful. I've had difficulty with my prescriptions, but very rarelyif everhas that been due to error by the staff at this pharmacy. And whatever problems arise, I've always been able to trust the staff to walk me through things when I feel overwhelmed and confused so that ultimately, I can deal with what I'm responsible for addressing. I know I'm not really an easy customer, and I make a lot of mistakes. I'm only starting to get comfortable with taking responsibility in my life, so I'm stumbling along. But the pharmaceutical staff does their best to meet me where I am. So, thank you.
Mar 28th, 2022
About
Kinney Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has 95 locations across NY and VT.
Contact Info
- (802) 388-0973
- [email protected]
- Website
Products
- OTC NARCAN (naloxone HCl) Nasal Spray
- OTC Hearing Aids
- In-Store Photo Printing Kiosk
Services
- Pharmacy
- Free Prescription Delivery
- Immunizations & Vaccines
- Retail
- Convenience
- Beauty
- Medications
- Health & Wellness
- Household Supplies
- Pet Prescriptions and Pet Supplies
- Photo
- Money Orders
- Lottery
- Flu (Influenza) Shot/Vaccine
- COVID Vaccine
- Passport Photo
- Instacart
- Over-the-Counter (OTC) Hearing Aids
- OTC NARCAN (naloxone HCl) Nasal Spray
- Shingles (herpes zoster, Shingrix) Vaccine
- RSV (Repiratory Syncytial Virus) Vaccine
- HPV (human papillomavirus) Vaccine
- Tetanus, Diphtheria, Pertussis (Tdap) Vaccine
- Pneumonia (Pneumococcal) Vaccine
- Meningitis (Meningococcal) Vaccine
- Measles, Mumps, Rubella (MMR) Vaccine
- Chicken Pox (Varicella) Vaccine
- Hepatitis A & Hepatitis B Vaccine
- Medication disposal kiosk
- Blood pressure kiosks
- Opill (OTC oral contraceptive)
- Employer Vaccination Clinics
- Prescription Flavoring
- NARCAN
- COVID-19 Booster
- COVID-19 Vaccine
- Local Community Vaccination Clinics
- Smoking Cessation Services
Languages
- English and free language translation assistance services in Spanish
- Italian
- Chinese
- and Russian via phone
Specialities
- Pharmacy
- Prescriptions
- Immunizations
- Free Prescription Delivery
- Pet Medications
- Flu Shot
- COVID Vaccine
- Instacart
- Passport Photo
- Over-the-Counter (OTC) Hearing Aids
Vidoes
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Kinney Drugs?
A The phone number for Kinney Drugs is: (802) 388-0973.
Q Where is Kinney Drugs located?
A Kinney Drugs is located at 40 Court St., 4 Ste, Middlebury, Vermont 05753
Q What is the internet address for Kinney Drugs?
A The website (URL) for Kinney Drugs is: https://www.kinneydrugs.com
Q How big is Kinney Drugs?
A Kinney Drugs employs approximately 20+ people.
Q What days are Kinney Drugs open?
A Kinney Drugs is open:
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Q How is Kinney Drugs rated?
A Kinney Drugs has a 3.1 Star Rating from 27 reviewers.
Hours
Ratings and Reviews
Kinney Drugs
Overall Rating
Overall Rating
( 27 Reviews )Charles DuGood on Google
The pharmacy never answers their phone
Mo Schaner on Google
Told my scripts will be filled an ready in 20 mins. I arrive over 2 hours later only to be told they are still being filled. Excuse after excuse on everything. Have been given the wrong meds yet they deny it. I was told they didnt have a system to remind you to refill meds or to let you know your meds have been filled an are waiting. Nope, I get th he screwed up messages saying I have meds waiting only to arrive an the pharmacy has no idea what I'm talking about. Jeff is great but the rest of the staff need to find a new career an their comp/phone system needs to be upgraded so it works!
Julie Day on Google
The staff that work at the registers are always polite but the pharmacist, Jeff, is rude and condescending. I have finally decided to just find a different pharmacy because I no longer feel comfortable even speaking to him. Everyone is entitled to a bad day but when you work at a job like this, there is no excuse for being repeatedly unkind to customers who are looking to you for guidance.
Amber Whittemore on Google
This pharmacy has the worst customer service support from the head pharmacist Amanda powers, we had an insurance issue and trust me it was inconvenient for me as well but she was rude on both the phone and in person when they had to refund money. This has been our pharmacy for over 20 yrs and there is zero compassion or empathy towards customers who know that they are being overcharged for medication and when it breaks down to an issue on the pharmacys end watch out the time it takes them to follow through is not what they want to deal with and you will feel that in their tone and body language. Disappointed in folks who treat it like its just their job and forget about what someone else is going through. Dont recommend this place or pharmacist if youre looking for answers on insurance issues after following your chain of commands
Lucius on Google
The pharmaceutical staff always treats me with kindness and patience. I haven't been able to legally change my name, but where possible the staff has done what they could for me in the circumstances. I feel safe being myself with them, and for that I am thankful. I've had difficulty with my prescriptions, but very rarelyif everhas that been due to error by the staff at this pharmacy. And whatever problems arise, I've always been able to trust the staff to walk me through things when I feel overwhelmed and confused so that ultimately, I can deal with what I'm responsible for addressing.
I know I'm not really an easy customer, and I make a lot of mistakes. I'm only starting to get comfortable with taking responsibility in my life, so I'm stumbling along. But the pharmaceutical staff does their best to meet me where I am. So, thank you.
Overall Rating
Overall Rating
( 27 Reviews )Write a Review
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