Lucky Paws Pet Spa/ Lucky Pet Spa Trementon

I am so pleased with Lucky Paws! Mindy was amazing with my Toby he is almost 16 and she was so kind and groomed him exactly as I wanted! I would recommend their pet spa to anyone who is looking for a groomer who is patient and you can tell is loving to your fur baby
Apr 2nd, 2024

These people are thieves. They traumatized my cat, did the wrong thing and yet they charged full price. Its totally understandable if a pet is stressed or acting up and proper grooming isnt performed. Its best notify the owner and adjust the amount you charge depending on whats performed. They never did any of that. For my poor kitty she shaved down to 1/4 inch of fur when I asked them to take 1/4 inch off and trim her lightly. I asked for my cat get a bath, she wasnt given one. They wiped her down a little with a damp cloth. The groomer said my cat was in a lot of stress and couldnt handle it. No kidding!!! My cat was forcefully shaved down with a trimmer. Shes never had that done to her of course she will be freaking out. My wife picked up my cat, paid and then came home. When we found out what they did and confronted them they stated there was nothing that there was nothing could do. They also had oddity to say that groomer deserved a bigger tip than 20% my wife left. Shame on this place.
Mar 17th, 2024

My kitty has been going to Lucky Paws for dematting and long-haired bath for three years. Trinity does an incredible job and tries to reduce the shaving needed on Sirius. He always comes back looking incredibly dapper. Highly recommend them for cat grooming.
Mar 7th, 2024

I brought my foster kitty, Honey, in who is from a cat colony that I take care of. She needed a bath. They took amazing care of Honey and made sure to not stress her out too much. They gave her a break mid-bath to destress and updated me throughout her time there. Honey smells so much better now & her fur looks 100% better.
Mar 2nd, 2024

Picked my dog up covered in another dogs poop. Didn't realize it until I picked him up to put him in the car, then I was also covered in poop and my car. Took my dog back in to get it cleaned off of him, they took him back and said they cleaned him and they didn't. So we left both covered in poop and my car. Terrible experience. Will never go back! **In response to the owners response. This is a lie and NO apologies were ever given, not during or after! When I brought him back in after noticing the poop on him, front paws and the end of his furry tail. The young woman that groomed him said it was from another dog that was just brought in that had pooped in the grooming area and my dog had walked in it and sat right by it, that is why his tail had it all over the end of it. I understood and was ok with her reason for my dog having poop on him, what I was upset with is that they said they would take him back and clean it off of him so I could take him home clean, and that was never done. She simply wiped it off with a rag and gave him back to me stinky and still poop all over his tail. So I asked for a wet wash cloth and a dry one and did it myself in the lobby as they watched. No help & no apology! All I cared about was your company making it right, because I had just paid (with tip) for a service of a clean animal and a simple apology, which DID NOT happen. Calling me a liar and telling me your employee never said something that she did is not ok, and we are MORE than happy to take our business elsewhere. My dog has been groomed a lot and has never received a bad groom job except by your company, was just trying to help out a local company.
Feb 21st, 2024