Pizza Hut

This location is FIRE! Called to change an online order. They made it easy and seamless and talked to me like a real person. If I could give ten stars I would.
Apr 9th, 2024

DO NOT GO TO THIS LOCATION!!! Manager cursed at me and my fianc over being charged 3x and would not share her name because she felt as though she didnt have to. Also was told to call corporate because its not her job to actually work. Here is a address for a better experience: 9400 S State St Sandy, UT 84070 United States
Mar 22nd, 2024

Ordered 2 large specialty pizzas with breadsticks, and received 2 medium one topping pizzas. Not even close to right. Tried calling many times for multiple days to get it corrected, and they just kept hanging up on me. Will never order from them again. Horribly mismanaged.
Mar 1st, 2024

Save your sanity - hit up Dominos or Marcos nearby instead. We rarely order from Pizza Hut (maybe once per year), and tonight again reminded me why. Placed our order through the Pizza Hut app for curbside pickup on our way home from some errands, and was told it would be ready for pickup in 15 minutes. We happened to be nearby, so we arrived early and parked outside to await the timer. Scheduled to be ready by 8:15pm, but I requested a well-done bake and anticipated it would be a few minutes beyond the auto-timer. Waited until after 8:22 to go and wait inside, nobody greeted me nor even acknowledged me waiting there until 8:27 despite there being occasion where an employee came up front twice to try and facilitate an incoming call with bad connection, using the phone at the front register. At that point I am told our pizza was put in the oven just three minutes earlier. Long story short, we finally pulled away 20 mins after 8:15 with our ONE SIMPLE PIZZA. Folks, it was just a lg pepperoni with extra cheese. I realize it was Friday night, but after the rush. The only other customer I saw leave the store while we were still sitting out in the car said hers was also 20+ mins late. Only one delivery driver had come back to the store as well. Didnt exactly look like they were overwhelmed with orders. It was a bad enough experience I needed to share it. Sure enough when I go to post the review, this location shows about 2.5 stars and Im not surprised one bit.
Mar 26th, 2024

So I ordered 2 medium Pizzas and I wanted one of them stuffed crust until I was given my total for 2 Pizzas was $50. I asked how much a stuffed crust pizza is and I was told $27.00. I'm not sure if the employee had punched in something wrong or what happened but needless to say I didn't get the stuffed crust I just got regular.. Both of the Pizzas were pretty good just the crust was really thin. The reason I gave 2 stars for the service is because there was only one guy working at that time and he was doing the baking, the register and boxing up the Pizzas. So there was a bit of a wait time before i could get my pizza. It was a Saturday night so it was pretty busy. I feel bad for the guy having to do it all by himself. All in all I will order from them sometime again in the future.
Mar 8th, 2024