Smith's Pharmacy

If I could give this pharmacy a negative five stars I would. It is by far THE WORST I've ever dealt with. They absolutely never answer their phone so I had to go in multiple times in a cast to find out my prescriptions were not ready 24 hours after they were sent in. The first time I was told it would be a half hour more so I went back the next day only for that same prescription to still have an hour? How can that be? I will be taking all refills and any further prescriptions elsewhere
Jan 16th, 2022

If I could give a zero I would. This pharmacy is a train wreck. They never answer their phone, it just leaves you on hold forever. The employees are rude and seem entirely incompetent. The lines are always backed up. It shouldn’t take an hour to ask for a prescription refill. One of the employees also loudly yelled to the pharmacist details about my prescription. Every single person standing around us could hear. It was embarrassing. Don’t come here. Just don’t.
Jan 14th, 2022

Honestly this is THE WORST Pharmacy! I'm now on call #19 and I'm sure I won't get anyone to actually answer because I've been filling my scripts with this location for almost 2 years and not once have they ever answered when I've called! Convenience is no longer a factor and I'm going elsewhere. After 19 calls over a 1 week period you would think someone would do their job and answer!!!
Jan 10th, 2022

I have been calling several times a day for 5 days in a row and have yet to have anybody pick up. I need a prescription transferred, and I am now out of the meds and starting to feel sick. I had to call the bakery to ask for a manager. For him to tell me “maybe they’ve just been too busy?” That’s not a valid excuse. There is no excuse for not answering the phone. I have tried calling different hours in the day, and let it ring up to 10 minutes each time. Absolutely unacceptable.
Dec 22nd, 2021

They Never answer the phone i called 3x in one day and each time letting it ring for 5 min. They was supposed to have my blood pressure meds ready for me on Tuesday it is now going on Sunday and i still do not have them. This is for the Smith's Pharmacy in Millcreek this is by far the worst one i have used. The one in Rose Park and in West Valley they get 5 stars. This pharmacy here in Millcreek shouldnt even get one. 🤬 i am very disappointed in this pharmacy!!🤬🤬
Dec 13th, 2021