Chamber of Commerce

      1-800-PACK-RAT

      ( 94 Reviews )

      1-800-PACK-RAT
      • 1650 S Distribution Dr Suite 100
        Salt Lake City, UT 84104
      •   800-722-5728
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      Hours

      Thursday:
      8:00 AM - 10:00 PM
      Friday:
      8:00 AM - 10:00 PM
      Saturday:
      8:00 AM - 10:00 PM
      Sunday:
      9:30 AM - 6:30 PM
      Monday:
      8:00 AM - 10:00 PM
      Tuesday:
      8:00 AM - 10:00 PM
      Wednesday:
      8:00 AM - 10:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.7 - (94 reviews)
      32
      8
      2
      1
      51
      Read Our 94 Reviews

      Chamber Rating

      2.7 - (94 reviews)
      32
      8
      2
      1
      51
      › ‹
      • joanna jones

        Use if you want your stuff held hostage! They lied about being able to schedule the delivery with my belongings. So we had to stay in an Airbnb an extra 4 days and they only gave me a $60 credit. That doesnt even cover 1 day! Then after that they cant pick it up for another 10 days. So I wont even be able to access my garage or park in my driveway! Just not professional at all! Definitely will go with another company!
        Mar 5th, 2024

      • Malini Maile


        Feb 28th, 2024

      • Brickyard Kennel

        Amendment -- OMG, they charged me for an extra month despite me calling to have the container picked up ASAP. When I got the breakdown of my bills, there were a bunch of extra charges NOT included in my original estimate. Do yourself a favor and use a different company. These guys are not honest. Original review -- The containers are quite small compared to other on-site storage companies (16ft vs 20ft). The unit was full before we got everything out. They were having a 40% off summer sale (code was: SUMMER40 as of 08/01/2023)!! The good news is they have a remote controlled truck that will park your unit wherever you choose!!
        Feb 12th, 2024

      • Kris Chen

        Pack-Rat's unique approach to moving made the entire process a breeze, and their friendly team went above and beyond to ensure my satisfaction.
        Jan 3rd, 2024

      • Jessica Jones

        I don't love the expense, but the convenience and customer service is tantamount to the cost! We will certainly be using them whenever we move again.
        Dec 28th, 2023

      Read Our 94 Reviews

      About
      1-800-PACK-RAT

      1-800-PACK-RAT is located at 1650 S Distribution Dr Suite 100 in Salt Lake City, Utah 84104. 1-800-PACK-RAT can be contacted via phone at 800-722-5728 for pricing, hours and directions.

      Contact Info

      •   800-722-5728

      Questions & Answers

      Q What is the phone number for 1-800-PACK-RAT?

      A The phone number for 1-800-PACK-RAT is: 800-722-5728.

      Q Where is 1-800-PACK-RAT located?

      A 1-800-PACK-RAT is located at 1650 S Distribution Dr Suite 100, Salt Lake City, UT 84104

      Q What is the internet address for 1-800-PACK-RAT?

      A The website (URL) for 1-800-PACK-RAT is: https://www.1800packrat.com/locations/utah/salt-lake-city?utm_source=Google&utm_medium=Google_Business_Profile&utm_campaign=salt-lake-city

      Q What days are 1-800-PACK-RAT open?

      A 1-800-PACK-RAT is open:
      Thursday: 8:00 AM - 10:00 PM
      Friday: 8:00 AM - 10:00 PM
      Saturday: 8:00 AM - 10:00 PM
      Sunday: 9:30 AM - 6:30 PM
      Monday: 8:00 AM - 10:00 PM
      Tuesday: 8:00 AM - 10:00 PM
      Wednesday: 8:00 AM - 10:00 PM

      Q How is 1-800-PACK-RAT rated?

      A 1-800-PACK-RAT has a 2.7 Star Rating from 94 reviewers.

      Hours

      Thursday:
      8:00 AM - 10:00 PM
      Friday:
      8:00 AM - 10:00 PM
      Saturday:
      8:00 AM - 10:00 PM
      Sunday:
      9:30 AM - 6:30 PM
      Monday:
      8:00 AM - 10:00 PM
      Tuesday:
      8:00 AM - 10:00 PM
      Wednesday:
      8:00 AM - 10:00 PM

      Related Categories

      Ratings and Reviews
      1-800-PACK-RAT

      Overall Rating

      Overall Rating
      ( 94 Reviews )
      32
      8
      2
      1
      51
      Write a Review

      joanna jones on Google

      image Use if you want your stuff held hostage! They lied about being able to schedule the delivery with my belongings. So we had to stay in an Airbnb an extra 4 days and they only gave me a $60 credit. That doesnt even cover 1 day! Then after that they cant pick it up for another 10 days. So I wont even be able to access my garage or park in my driveway! Just not professional at all! Definitely will go with another company!

      Business Response on Google Mar 13th, 2024
      Joanna, we are truly sorry for the delays and the access issues this has caused for you. If you would like us to have a team member look into this and reach out to you directly, please share your Order ID and a phone number or email address.

      Malini Maile on Google

      image

      Business Response on Google Mar 6th, 2024
      Thank you for taking the time to share your rating. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to understand better what happened and how to make things right. Do you mind reaching out to us directly at [email protected] or +1 800-722-5728?

      Brickyard Kennel on Google

      image Amendment -- OMG, they charged me for an extra month despite me calling to have the container picked up ASAP. When I got the breakdown of my bills, there were a bunch of extra charges NOT included in my original estimate.
      Do yourself a favor and use a different company. These guys are not honest.
      Original review -- The containers are quite small compared to other on-site storage companies (16ft vs 20ft). The unit was full before we got everything out. They were having a 40% off summer sale (code was: SUMMER40 as of 08/01/2023)!! The good news is they have a remote controlled truck that will park your unit wherever you choose!!

      Business Response on Google Aug 6th, 2023
      Thank you for taking the time to leave feedback for our team.

      Kris Chen on Google

      image Pack-Rat's unique approach to moving made the entire process a breeze, and their friendly team went above and beyond to ensure my satisfaction.

      Business Response on Google Dec 26th, 2023
      Kris, thank you for taking a moment to rate your experience with us. We look forward to welcoming you back again soon.

      Jessica Jones on Google

      image I don't love the expense, but the convenience and customer service is tantamount to the cost! We will certainly be using them whenever we move again.

      Business Response on Google Dec 25th, 2023
      We appreciate you taking the time to let us know how it went!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 94 Reviews )
      32
      8
      2
      1
      51

      Write a Review

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