Dr. Stephanie Plunkett, MD

Dr. Plunkett is super personable and always helps me with what I need. The only thing that makes it difficult and frustrating to go there is she is running late most of the time by 40+ minutes. There have been times when I have had to wait over an hour in a patient room for her. It makes it hard to work my schedule around that. But today when I was 10 minutes late, they marked me absent. She wouldnt see me and said I had to reschedule. I asked the receptionist what the official policy is on being late so I would know for future appointments, but she said it really is just up to each doctor and how late they are running. And its up to them if you get a $30 fee or not. I guess she had had cancellations today and was early. I really wish she would have tried to fit me in because their policy has never been posted anywhere like in most doctors offices Ive been to. If the wait time was improved and more consistent, I would be much more satisfied with the clinic as a whole.
Jul 13th, 2022

Very caring and knowledgeable
Oct 18th, 2021

My family have been going to this clinic for years, Dr Plunkett and all her staff are great. Talented, attentive, caring. This would be a 5 star review if not for their use of an absolutely incompetent billing company, Medi Serv, Inc. I've had multiple instances where the very first bill regarding service from FirstMed has been from a collection agency. FirstMed cannot be blamed for the performance of another company except for their choice to associated themselves with this company by out-sourcing to them. Knowing that I'll be having trouble with Medi Serv makes me seriously reconsider using this otherwise wonderful clinic. EDIT - FirstMed billing manager Misty worked hard on my behalf to fix my issues with their billing company. Updating score.
Apr 16th, 2020

Very good doctor. Attentive good care
Jan 30th, 2020

Apr 10th, 2018