T-Mobile Authorized Retailer

Keith Hays _{on Google}

Mar 24th, 2024

Great service! Andrea really helped me out since I know next to nothing about phones!

Vietnam Kids _{on Google}

Mar 13th, 2024

Joca has saved the day. Normally I dont write reviews, but I have had bad experiences in the past with cell phone customer service. I came in with a slightly complicated issue and she helped everything go smoothly. Ill refer her to everyone else that needs TMOBILE.

Tanner Worley _{on Google}

Feb 15th, 2024

This the WORST and I mean the WORST T-Mobile I have ever been to. To start things off i go to upgrade my phone I let them know that I had seen some promotions on T-Mobiles website and asked for further information. They didnt know what I was talking about, I tried to get the Wi-Fi to be able to show them the promotion I was talking about because my phone didnt have service in the store for some reason and they wouldnt provide me the Wi-Fi .Next, the manager of the store asked me to take my phone out of the case so he could check it to see I was able to trade it in for an upgrade. He had asked me if I had a screen protector on the phone I said yes I have liquid glass. He didnt know what liquid glass was. I tried to give him a great explanation of what liquid glasses and how it works for the phone now me being the customer I would think that the experts that work at the store would know what liquid glass is and know how to apply it and take it off if needed.He starts to examine my phone. Meanwhile, the phone has no scratches,no cracks, nothing its been in a case the whole time Ive had it.He pleased to say oh, there is deep scratches on the screen. My response was, Im not sure how theres any scratches on the screen because its been in the case the whole time Ive had the phone but giving him the benefit of the doubt Ill let him know that if there is anything on the screen, its the liquid glass its not the actual screen not once not twice but three times he tells me no theres no liquid glass on the screen its the actual screen thats scratched. Now at this point, Im lost in thoughts because he just told me he didnt know what liquid glass was, so how would you know if theres liquid glass on the screen or not ? As a customer I dont appreciate you telling me three times after I had already told you that, there is liquid glass on the screen. At this point, the manager continues to get loud with me. I look over at him, and I said man to man Im telling you its liquid glass. All in all, I had to leave the store because the manager wanted to have a power trip and allow his colleagues to join in. At this point, Im ready to shut my line off with T-Mobile and move to another service

Steve Neff _{on Google}

Feb 8th, 2024

FANTASTIC service

Driving in Utah _{on Google}

Jan 18th, 2024

Moji killed it. Excellent customer service and attentive