The Essex

Jan 28th, 2024

Ive livid here for about a year and a half, Im on my second lease and I love it here! The new renovations are really nice, even tho it took a while for them to get it done but it was worth the wait, everything looks really good and Cris and Emily are always very helpful.
Jan 16th, 2024

Where do I even start with my experience at The Essex?! First I want to say, having a strong management ANYWHERE is KEY and The Essex has the BEST that Salt Lake has to offer! Emily is a top tier property manager, she is always very responsive, takes care of matters that need taken care of and she is beyond personable but also SO professional! There is no one I would trust managing my property more! I start each morning with a quick workout in the gym, which is beyond convenient to just walk down the hall a few paces! The location is exceptional and I can get to work as well as shopping and dining quite easy! I will continue to lease at The Essex during my stay in Salt Lake City! Thank you Emily and The Essex for going above and beyond!
Oct 18th, 2023

I've lived at the Essex for a year and 7 months, so about a year and a half. Overall, I have been pleased with my experience except for a few issues. 1) The REQUIRED Media and Trash Package ($165 or so). You cannot opt out of this package. Valet trash is horrible and has been horrible--I almost rarely use it now. They do not pick up the trash regularly, and I would rather just take it out myself than be required to pay the fee ($25 of the $165). Further, paying $140 for cable and internet is horrible. I have never once used the cable, especially because of set up and the various fees the company has. I would rather not pay for cable. Plus...as REQUIRED fees, they should just be built into the monthly rent. 2) I pay approximately $2200 a month for a two bedroom: $1800 in base rent, $165 for the mandatory fees, $60ish for parking, and the remaining utilities/community fees. I do think this is overpriced, but honestly, for Salt Lake, I guess it's not that bad. Positives: Maintenance (specifically Raul) and the community team have been responsive and helpful, which is a big plus. The gym is decent and has sufficient equipment for what most people would want/need (including a squat rack/bench).
Feb 20th, 2024

*** RENTERS BE-AWARE**** 1)This property is a dump. There is no real management. No accountability and absolutely zero customer service!! 2)Lot of hidden cost in rent- so dont get fooled by their base rent. 3)They started renovation in April 2023 , initially expected to complete in a months time. It has been over almost 8 months and residents are leaving almost in a hell hole. The contracting company they hire has stuff all over the place. No floor carpets for months, the club room, deck are inaccessible for months. They hired cheapest and incompetent contracting company. It has several building code violations from safety view point. 4) Secured Parking garage which they charge us like around 80$- 100$ per month has broken door for 5 months. The reason Garage door company has supply chain issue with a door.,, Yeah right, they dont want to spend a dime to fix it. Homeless people and intruders out there in garage all the time in night and high risk of car getting broken into. 5) Elevators - every couple of weeks one of elevator gets broken . 6) Storage unit WATCH OUT!!! Rental storage unit that had high price tag attached (in addition to your rent) is NOT secured. Mine got burglarized . There are no security cameras on floors. The maintenance crew person has access to storage unit with the master key. So the person went in when I was out of town as the person knew where my car is parked and as my car wasnt in garage for few days as I drove it and parked in Airport parking lounge , so that person went in stole whole bunch of my stuff worth 1000s of dollars. When reported to leasing, they gave me silly reason (that they do not have any records of anyone else accessing my unit other than me) and hence they are not responsible for theft!! Does that mean I stole my own stuff? Ridiculous!!!!!! The list goes on and on. They never care for residents, they only care about your money!!!!! Greystar company who owns this property needs to investigate this place as it is damaging their brand. I am pretty sure sooner or later City Housing board authorities is going to get involved.
Nov 10th, 2023