St. George Auto Gallery Service

Good service, very knowledgeable, friendly service and delivery on time. I would recommend them. Service: General repairs & maintenance
Apr 10th, 2024

Since the beginning of 2021 until now, I have taken my Range Rover to St George Auto Gallery service center for all my car maintenance and fix-its. They have done me well until the last fix-it. Whatever the mechanics did to fix the problem now has created new problems. I have returned my car to the service center multiple times to have the new problems fixed but I have now become a burden to st george auto gallery service center they continue to tell me there's nothing wrong with my car when there really is. They have no interest in finding a solution to my car's problem. I was warned that once this problem was fixed it may create new problems, so here we are with new problems lets fix them instead of brushing me off It's time to go else where.
Apr 10th, 2024

Teresa and Ashley were great with service on my truck. they areawesome. they need a raise. they are always friendly and helpful everytime I come in.
Mar 30th, 2024

Mar 21st, 2024

TLDR: The sales team is amazing. The service center is the opposite. I purchased my vehicle about 6 weeks ago and had a wonderful experience. The sales team was awesome, and I originally left a five-star review. When I purchased my vehicle, I knew that the bumper was dented, and I signed an agreement stating that St. George Auto would pay for the dent repair as well as detailing after the purchase. I didn't mind waiting six weeks for an appointment at their service center, but when i recieved a call to make an appointment, the lady on the other end was short and rude. I scheduled for the dent repair and a cleaning to be done at the same time since I had to travel from out of town and didn't want to make multiple trips. When I came for my appointment, the entire parking lot was jam packed. There were cars blocking the entrance and exit, and there was hardly enough room to turn around when I couldn't find a parking space. I was told at the desk that I didn't have an appointment, which was frustrating as I had traveled and was missing work. After that situation got ironed out, I sat and waited for a ride. During that time the two associates started arguing and yelling at each other, which was awkward to watch. I left my car all morning and most of the afternoon. Later I got a call saying that my car was finished with the repair, and was good to pick up. I was also informed that the detailing couldn't be done, as the service team only did those on Mondays and Fridays. I don't understand why they couldn't have told me that when I set my appointment, or at the very least when I dropped my car off that morning. I also don't understand why a simple dent took 6.5 hours to repair. I couldn't see my car in the parking lot, so I asked the associate if she could please help me find it. She refused, telling me that she was "stuck behind the desk all day" and that the car was somewhere out front. I looked more thoroughly and still couldn't find my car. Not wanting to deal with the associate again, I went next door and asked someone from the sales team to help me. When we did find my car, it was BEHIND the service center. Literally the opposite of what she had told me. Upon starting my car, all of the settings were messed up, even the digital clock.. I don't understand why they were messing with that to begin with. They still owe me a detailing, but I'd rather pay full price elsewhere than get it done at the service center and have to go back. I definitely got the vibe that I was a priority until the car was sold and they made their money. Afterwards they made me feel like an inconvenience. If you're going to buy from St. George Auto, just make sure that you don't have to do anything at the service center afterwards.
Mar 15th, 2024