Utah Department of Workforce Services

They just dont know how to do their job. I swear they are never on their computer system. I send documents to them and my case never changes.
Mar 29th, 2024

Its great place!.
Mar 8th, 2024

This is not a place to go for help. It is a computer lab.
Feb 20th, 2024

Jan 29th, 2024

I have had a challenging experience with the DWFS Provo office, particularly regarding their customer service. As someone who works closely with the low-income population, including single parents and students, it's disheartening to witness the poor treatment some individuals receive. The case workers at this office are unfortunately well-known across Utah for their questionable approach and tendency to question people's intentions. I've observed instances where applications were denied, and families in need were accused of being "sketchy" for participating in other assistance programs. I believe it's crucial for service providers to approach their work with empathy and understanding, especially when dealing with vulnerable populations. The negative experiences reported here highlight a need for improvement in the customer service provided by the Provo office. I encourage the DWFS Provo office to review their practices, address these concerns, and strive for a more supportive and compassionate approach to those seeking assistance.
Jan 19th, 2024