Silver Loft

Jun 7th, 2023

I went in to purchase a ring no one was there I was waiting around not good service at all
Apr 6th, 2023

ARE YOU A POC WHO HAS BEEN WRONGED BY A SALESPERSON AT THIS LOCATION? IF SO PLEASE CONTACT THE UTAH ATTORNEY GENERAL. The treatment of their employees is horrendous so, of course their customer service is horrible. A piece of jewelry was purchased here on 12/23 with the understanding that it could be returned said verbatim from the salesmen. The young woman went to return within 30 days only to be told 1. they don't do returns. upon reading the policy on the receipt to the saleslady it clearly shows exchanges. and the receipt shows the "no returns' scribbled off. Then the assistant manager Riker said that he would do a gift card for future purchases of "2cent" chains and "jewelry." At which point the employee was distraught because the assistant manager was obviously verbally abusing this elderly lady over the phone. She should report this incident as well. Will be updating in 24 hours.
Jan 22nd, 2023

Wow I have never seen business conducted in this manner at Provo Towne Centre. Apparently the owner of SilverLoft Dakota is having a baby and his business isn't in good hands. I have contacted the AG with my rwport and my husband will be going in to speak to the salesperson who told him its REFUNDABLE. I wouldn't buy anything from here if you are a person of color and want quality jewelry- this place isn't it.
Jan 13th, 2023

Very stylish and still affordable jewelry they have locations at almost every mall in Utah as well
Aug 12th, 2022