Metro by T-Mobile
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1700 N State St Ste 22
Provo, Utah 84604 - 385-447-2851
Hours
Chamber Rating
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Valeria Tejada
Super recommended! They help you with any concerns and make the entire line change easier! Shout out to Alex who helped me!
Apr 4th, 2024 -
Yamileth Montes
Mar 21st, 2024 -
Alicia Briz
The staff is very friendly and they help you with any questions you have.
Mar 9th, 2024 -
Adam West
Due to very weak t-mobile sim card, I couldn't reach t-mobile before my minutes expired. When I finally reached them, they instructed me to get a new phone and sim card. In at least 3 calls, they promised to restore my $150 balance, due to my t-mobile sim card having not worked and been unable to contact them. After replacing my phone and sim card, r-mobile refused to honor their pledge to restore my balance, although they could see in their notes that 3 representatives had promised me that. After hours and calls to t-mobile, they could only say that their previous representatives were wrong, and they refused to honor their agreement. So, after replacing my phone and getting a new SIM card, as they instructed, t-mobile won't restore my $150 balance. T-mobile is dishonest and unethical, and a scam. They repeatedly tried to rope me into a much more expensive plan than I have, and won't restore my balance. Avoid doing any business with t-mobile, unless you want them to scam you down the road. Never believe anything their representatives tell you, because they will later change their mind -- even when what they stated is clearly in their customer notes. You cannot trust anything they say. Lots of other cellular companies would be happy to do business with you instead.
Feb 19th, 2024 -
Arehani Aponte de lopez
Good morning, you are Excellent in your attention, I congratulate all those young people who serve all people for their very good education towards everyone
Feb 2nd, 2024
Questions & Answers
Q What is the phone number for Metro by T-Mobile?
A The phone number for Metro by T-Mobile is: 385-447-2851.
Q Where is Metro by T-Mobile located?
A Metro by T-Mobile is located at 1700 N State St Ste 22, Provo, Utah 84604
Q What is the internet address for Metro by T-Mobile?
A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-provo-ut-10211523/?utm_source=google&utm_medium=lastmile&utm_campaign=10211523
Q How big is Metro by T-Mobile?
A Metro by T-Mobile employs approximately 20+ people.
Q What days are Metro by T-Mobile open?
A Metro by T-Mobile is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Q How is Metro by T-Mobile rated?
A Metro by T-Mobile has a 3.3 Star Rating from 75 reviewers.
Hours
Ratings and Reviews
Metro by T-Mobile
Overall Rating
Overall Rating
( 75 Reviews )Valeria Tejada on Google
Super recommended! They help you with any concerns and make the entire line change easier! Shout out to Alex who helped me!
Yamileth Montes on Google
Alicia Briz on Google
The staff is very friendly and they help you with any questions you have.
Adam West on Google
Due to very weak t-mobile sim card, I couldn't reach t-mobile before my minutes expired. When I finally reached them, they instructed me to get a new phone and sim card. In at least 3 calls, they promised to restore my $150 balance, due to my t-mobile sim card having not worked and been unable to contact them.
After replacing my phone and sim card, r-mobile refused to honor their pledge to restore my balance, although they could see in their notes that 3 representatives had promised me that. After hours and calls to t-mobile, they could only say that their previous representatives were wrong, and they refused to honor their agreement.
So, after replacing my phone and getting a new SIM card, as they instructed, t-mobile won't restore my $150 balance.
T-mobile is dishonest and unethical, and a scam. They repeatedly tried to rope me into a much more expensive plan than I have, and won't restore my balance.
Avoid doing any business with t-mobile, unless you want them to scam you down the road. Never believe anything their representatives tell you, because they will later change their mind -- even when what they stated is clearly in their customer notes. You cannot trust anything they say. Lots of other cellular companies would be happy to do business with you instead.
Arehani Aponte de lopez on Google
Good morning, you are Excellent in your attention, I congratulate all those young people who serve all people for their very good education towards everyone
Overall Rating
Overall Rating
( 75 Reviews )Write a Review
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