Allstar Service & Repair

Val came out today to snake my drain line and did an amazing job!!! He was quick and very clean with his work. Even put down floor protectors to keep my floors from getting dirty! Will use and recommend Allstar to all my friends and family
Jan 12th, 2024

Avoid these guys at all costs. We had the misfortune of having our neighbor use this company to do a sewer line insert on her home. In the process, they failed to identify that we had a shared line with that neighbor, and as a result they ran that insert right over our inlet to the shared branch line, cutting us completely off from the main city sewer. As a result, my family has spent the last week in a hotel while we sort this mess out. When a reputable and competent company, Stott Plumbing, came out and identified the problem, All Star chose not to come out immediately, and instead took a strategy of denying that it was their error. They're trying to place the blame on the city for not alerting them to the issue, a position that NONE of the professionals now involved in this mess agree with in their discussions with us. (They'll no doubt attempt to deny culpability in a response to this review, as well, seems to be their MO - check out their Yelp reviews for what seems to be more accurate insight into this company's reputation). Moreover, when the city reached out to All Star to ask them for their position, these guys had the audacity, and I'd argue complete lack of integrity, needed to state that they'd be "happy to give us estimate" to come out to fix their mistake, on my dime!! I find them to be unbelievably dishonest and inept people, a sentiment repeatedly echoed in reviews on other sites. Meanwhile, I'm out tens of thousands to sort out their errors and get my family back in our home - what if I were someone who couldn't afford that? My family would be on the street because of All Star's seemingly-amateurish operation. In my opinion, this company shouldn't just be avoided, it should be shut down, in my experience they're a danger to our public systems as our torn up street (photo attached) would indicate. STEER CLEAR!!! UPDATE: I have to comment on their response, below, which gave me a chuckle. Again, to be very clear, this company made an error while working on my neighbor's house that blocked my off fully from the sewer line, flooded my home, and resulted in tens of thousands of dollars in repair and restoration. Their response, that they actually publicly posted below, is to blame everyone else involved, and to tell me i should be thankful and contributing more money to the problem because I "benefited" from it? Wow - I'll leave it to any potential customers reading this to decide for themselves, does that sound like a company of integrity and honesty, or is my opinion of them (one you'll see echoed countless times on Yelp and other sites), spot on?
Jan 10th, 2024

Tobias was great to work with and very confident and capable right from the start. Which is a very good feeling when getting into an expensive repair. Would definitely recommend contacting them if you are looking for one of the services they provide.
Jan 8th, 2024

Wanted to give a shout out to Marie at Allstar . She was so helpful in scheduling my appointments and I really appreciated her follow up with me to make sure I was happy with the service. She is friendly and professional. Lori S.
Jan 5th, 2024

I had a service/repair with them today. The technician who fixed our toilet is in less than 10 minutes..shout out for Arthur mastel for listening our problem carefully, diagnosing and fix it quick. We highly recommend ALL STAR SERVICE AND REPAIR and Technicians like Arthur.
Jan 3rd, 2024