Pro Rafting Tours

Hi Carla! We're delighted to hear that you had a great time with Cherry and me on the Provo! It's wonderful to know that you felt safe and well-guided during your first solo kayaking experience. Thank you for recommending us, and we look forward to welcoming you back for another adventure soon! ️ ️

Hi Alyson, this is Cherry Hazard, one of the owners of Pro Rafting Tours. Thank you for your feedback about Groupon. If you would like to talk about your frustration with Groupon, please feel free to call me during business hours at 801-404-8297. I would like to offer you & your group a free Provo River trip for your inconvenience. Our discounts are not available on Groupon. We paused our Groupon campaigns. We are currently not offering river trips through Groupon's marketing campaigns. If you purchased Groupon vouchers, please contact Groupon to request a refund. Pro Rafting Tours did not redeem your Groupon vouchers so they are not used. You can simply go online to request your full money-back refund. If Groupon still has our campaigns running live on any platform, that is not in our control. I have contacted Groupon about your Google review & feedback. Groupon online information might be cached & look as if our campaigns are live. We have written documented receipts from Groupon verifying that our Groupon campaigns are closed. We have not serviced you & our reservationists have not talked with you on the phone. It would be nice to offer you extremely great client service with a call book your Provo River trip. It would be nice to offer you exceptional service with a Guided or Self-Guided Provo River trip. If you would like us to compensate you & your group with a free Provo River trip for your frustration with Groupon, I am happy to offer you a free Provo River trip for your entire group. We will honor that free Provo River trip any time during the 2024 season. We would love to offer you & your group the best service, on the phone & in-person (NOT through Groupon.) Our clients are our main priority. Our guests are very important to us... They make us great! We care about our clients' entire experiences with us. That is from every point of contact with us, from start to finish. We strive to offer the fantastic people who come on river trips with us incredible memories. My husband & I personally guide river trips when we can because we want to meet many of our guests & get to know a little about them. We would like to know their names & spend some time with them. They are that important to us.However, regarding our company's client service, we cannot be responsible for Groupon, their marketing campaigns or what people find, read & purchase online.We are responsible for how we service our clients. We take that very seriously.We could start a great experience with you & your group, if you would like a free Provo River trip in 2024. Please feel free to call me at 801-404-8297 & I'd like to offer you & your group a free Provo River trip. Thanks again. ~Cherry

Hi Darren. We're thrilled to hear you had a fantastic time kayaking with us! Thanks for choosing Pro Rafting Tours. Looking forward to seeing you on the river again soon!😊

That's fantastic, Karen! We're thrilled to hear that you had such a wonderful trip with Annika. We're looking forward to welcoming you back again soon!

Hi Rey! 🚣‍♂️ We're thrilled to hear that you and your Scout troop had such an awesome day on the river with us! It's always a blast having adventurous groups like yours out on the water. Can't wait to welcome you all back for another exciting rafting trip in the future! Keep the adventurous spirit alive! 🌊😊