Standard Optical - Harrisville/North Ogden Eye Doctor

Super fast and very nice staff, always a good experience when I go here!
Mar 29th, 2024

I ordered my safety glasses 3 months ago and every time I call them, they say they will contact the lab and call me back, I never received a call back from them and am still waiting on my glasses. Will not come back to this place.
Mar 29th, 2024

EDIT: I could have conceived and given birth to a human being in the time it has taken to recieve my contacts. It has now been 9 MONTHS since I ordered my contacts. 100% recommend you order elsewhere. They will charge you hundreds and then just sit on your money forever. Anyone you talk to who has ordered with these guys the last few years will tell you they waited an average of 6-9 months. My last order took 6 months+ to arrive (was told this was manufacturer/supplier issues, but when I called both they said there were thousands of my specific script in stock so they were unsure of the delay as it was not on their end) so I asked beforehand this time and was told there were currently no delays they're aware of and it would be 2 weeks, give or take a few days. So I trusted the information and once again they are significantly delayed and I have no idea when they will be here with zero explanation. Meanwhile I am stuck in an incorrect prescription from the last time I saw a provider here-which he refused to prescribe anything but the most expensive brand/type all while telling me that was "as good as he could get" my prescription. Benefits typically allow you to order 1 every 365 days, so if you wait until you are eligible to order again, you will have about a 6 month gap wearing old contacts because these guys can't get it together. Like me, you may think to yourself "I'll just wear the glasses I ordered that day until the contacts I bought come in" but think again, those won't come either. Honestly will be filing a complaint with the insurance (which this company owns so I'm sure it will fall on deaf ears) as well as the BBB. Save yourself the trouble.
Mar 22nd, 2024

I wish I read the reviews I had the frame but ordered prescription lenses put in early Dec.2023. I paid full price cost about $400. I was told 4-6 weeks 8 weeks in, I called and was told 10-12wks they are behind now Im afraid its even going to be longer based on the review. Update: 3/18/24 Officially over 3 months now. Still dont have my glasses. I have called and spoke with their manager several times and was informed that they have gotten new contract for a lab. She was supposed to call me back to give status I have not received any calls. I dont know what to dowho do I file a complaint to?
Mar 16th, 2024

Great service, staff is super friendly.
Mar 3rd, 2024