Oso Tax Service

Thank you Susan, we appreciate your kind words!

First and foremost, thank you for taking the time to share your experience with us and for clarifying that your review is not intended negatively. We genuinely value your feedback and appreciate the opportunity to address your concerns regarding our pricing and the value we offer to our loyal clients.We understand your surprise regarding the fee for your tax preparation this year, especially given the challenging circumstances you've faced. Please allow us to clarify that at Oso Tax Service, we are committed to transparency and ensure that our clients are fully informed about our pricing structure before any obligations are made. It is our priority to make sure you feel respected and valued at every step of our process.We would like to highlight our dedication to rewarding the loyalty of our returning clients, which includes a significant discount of up to 50% off the total cost of preparation. This loyalty discount is our way of showing appreciation for your continued trust in our services. Additionally, should a returning client miss this opportunity, we honor a 5% discount for each year they’ve been with us, up to a maximum of 35% off. This policy reflects our commitment to making our services both accessible and rewarding for those who choose to stay with us over the years.Regarding our pricing adjustments, it's important to note that our last significant price adjustment occurred three years ago, during the pandemic. These adjustments were made in response to the significant shifts in operational costs across the board, including rent, labor, and other necessary expenses. Since then, we have maintained our prices steady, striving to balance the quality of service with affordability. Our goal has always been to provide exceptional tax services without placing undue financial strain on our clients.We are deeply grateful for clients like you who support our business and inspire us to continually enhance our services. As a token of our gratitude and to reiterate our commitment to your satisfaction, we invite you to take advantage of our loyalty pricing structure, which includes up to 50% off for returning clients, along with year-round access to our services, complimentary basic tax consultations, and reduced prices for other services.If you experienced a significant change in price, we sincerely invite you to stop by our office. Our manager would be glad to go over the details with you, especially if you were able to take advantage of any special promotion during your first year and missed it in your second year. It’s important to us that you fully understand and are comfortable with the value we provide.Your input is invaluable to us, and we are committed to ensuring your experience with Oso Tax Service is both positive and rewarding. If there are any further concerns or anything more we can do for you, please do not hesitate to reach out.

Dear Metta,We would like to express our heartfelt gratitude for taking the time to provide us with your valuable rating. Your feedback is not only important but also greatly appreciated, as it plays a pivotal role in ensuring the utmost satisfaction of all our valued clients.

Dear Jenna Lavander,Thank you so much for the 5-star rating on Google! We're thrilled to see that you had a positive experience with our services. Your support means the world to us, and we're grateful for the trust you've placed in Oso Tax Service.If there's anything more, we can do for you, or if you have specific feedback to share, we'd love to hear from you. Your insights help us continue to improve and provide the best service possible.Looking forward to serving you again in the future!Warm regards,The Team at Oso Tax Service

Dear M R,Thank you for your wonderful review and for choosing Oso Tax Service for your tax and payroll needs over the years! We're thrilled to hear about your positive experiences with us. Our team strives to stay well-versed in IRS codes and rules to provide the best options for our clients.Your recommendation means a lot to us, and we look forward to continuing to assist you with both your business and personal tax matters.Warm regards,The Team at Oso Tax Service