Hours
Chamber Rating
-
Liz T
Great customer service and beautiful product at a great price for busy growing families
Jul 26th, 2022 -
Jose Ruvalcaba
May 14th, 2022 -
Talena Kerr
Albums were damaged when they arrived. Poor customer service. I cant seem to get a hold of anyone to help me.
Oct 26th, 2021 -
Andrew T
I am getting books of photos of myself and my family from this company I never ordered and never gave permission for them to use.
Oct 2nd, 2021 -
Barbara Moskowitz
I have created and purchased several photo books using Chatbook and been pleased with the quality and ease of creating them. However, the two times I needed help from Customer Service have both been disappointing experiences. Most recently, I created and ordered six copies of a book of photos from a family reunion in December. I mailed the copies to family members as gifts and then got a request for another copy. When I went to the Chatbook site to order another, the book was not there, although all my previous books were still available. I emailed Customer Service, explaining exactly what the problem was. A few days later I got a reply that made it clear the rep had not really even read my email. We had some back and forth email in which I kept answering questions I had already answered. Finally, she told me she found the book and put it in my account. When I went to order the book, I discovered it was a very early, unfinished version of what I had created. The rep said this was all she could find and urged me to recreate the book. The book apparently just disappeared. If I choose to recreate the book, it will not be on the Chatbook site, nor will I use them again.
Dec 30th, 2021
About
Chatbooks
Chatbooks is turning digital memories into timeless custom photo books. Chatbooks simplifies the process of creating beautifully designed photo books from your digital memories. The Chatbooks app connects seamlessly with your social media accounts and camera roll, making it easy to curate your photos. Personalization options such as captions and custom covers add a unique touch. Premium materials and advanced printing techniques ensure the quality of each photo book, with various formats available to suit your needs. Chatbooks brings the joy of printed memories back to life, one page at a time.
Contact Info
- (855) 424-2825
- [email protected]
- Website
Services
- custom photo book printing
- custom photo album printing
Languages
- English
Questions & Answers
Q What is the phone number for Chatbooks?
A The phone number for Chatbooks is: (855) 424-2825.
Q What is the internet address for Chatbooks?
A The website (URL) for Chatbooks is: https://chatbooks.com/
Q What days are Chatbooks open?
A Chatbooks is open:
Wednesday: N/A
Thursday: N/A
Friday: N/A
Saturday: N/A
Sunday: N/A
Monday: N/A
Tuesday: N/A
Q How is Chatbooks rated?
A Chatbooks has a 4.4 Star Rating from 64 reviewers.
Hours
Related Categories
Ratings and Reviews
Chatbooks
Overall Rating
Overall Rating
( 64 Reviews )Liz T on Google
Great customer service and beautiful product at a great price for busy growing families
Jose Ruvalcaba on Google
Talena Kerr on Google
Albums were damaged when they arrived. Poor customer service. I cant seem to get a hold of anyone to help me.
Andrew T on Google
I am getting books of photos of myself and my family from this company I never ordered and never gave permission for them to use.
Barbara Moskowitz on Google
I have created and purchased several photo books using Chatbook and been pleased with the quality and ease of creating them. However, the two times I needed help from Customer Service have both been disappointing experiences. Most recently, I created and ordered six copies of a book of photos from a family reunion in December. I mailed the copies to family members as gifts and then got a request for another copy. When I went to the Chatbook site to order another, the book was not there, although all my previous books were still available. I emailed Customer Service, explaining exactly what the problem was. A few days later I got a reply that made it clear the rep had not really even read my email. We had some back and forth email in which I kept answering questions I had already answered. Finally, she told me she found the book and put it in my account. When I went to order the book, I discovered it was a very early, unfinished version of what I had created. The rep said this was all she could find and urged me to recreate the book. The book apparently just disappeared. If I choose to recreate the book, it will not be on the Chatbook site, nor will I use them again.