Mountain America Credit Union - Layton: Antelope Drive Branch

ysnvs praveen _{on Google}

Feb 4th, 2024

Macu will be the last bank I recommend
Its like scam

Caitlin George _{on Google}

Jan 4th, 2024

Their financial department is deceptive and dishonest. Customer service is nice until you ask to speak to another department i which you get over there and they hang up on you, has happened three times. Honestly if you want a good CU that cares and will actually solve problems, avoid this institution. I have never had such a hard time just trying to resolve and issue. Working with macu has been a nightmare that I didnt expect or want.

Daniel Hargrave _{on Google}

Dec 29th, 2023

They are usually very efficient and get me in and out

Mallida Martiinez _{on Google}

Nov 18th, 2023

I have never have no issues with mountain america before.. till I came to the layton location after be waiting for minutes and talk to the women there I think her name is DANINE? Blonde hair it was terrible unhelpful and bad costumer service! After waiting for minutes to be help this women came to me and just to be totally ignored by her...I walk out without no help.. I would not go to antelope branch anymore.

Stephanie Hatrick _{on Google}

Mar 19th, 2024

I have been a member of MACU for 40 yrs and never have I had as many problems as I have had this past year. My business is GREATLY impacted by the new way of holding almost all funds deposited into my account that is disrupting my ability to adequately run my business and when I call in to talk to someone about why all funds are constantly held and to get those funds released Im given an answer that the manager simply says he doesnt want to!! What do you mean you dont want to? No reason that makes any sense just nope wont do it dont want to! Basically youre telling me you have control over MY money and my only options are deal with it and wait 3+ business days to have access to my money or I take my business somewhere else! At this point its looking like banking somewhere else is the best option. I wouldnt recommend anyone use MACU anymore where in the past I use to tell all my friends and family to open accounts there because it was such a good bank to work with! Not anymore! Its a complete joke! If you want access to your money then I recommend you take your banking needs somewhere else!